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How do I fix a "problem with this website's security certificate" error?

Pradeep Basnet (6011220) | asked Apr 18 '14, 3:17 p.m.
edited Apr 19 '14, 7:32 p.m. by Geoffrey Clemm (30.1k33035)

What steps do I need to resolved the following issues for CLM applications.


There is a problem with this website's security certificate.

The security certificate presented by this website was not issued by a trusted certificate authority.
Security certificate problems may indicate an attempt to fool you or intercept any data you send to the server.    

We recommend that you close this webpage and do not continue to this website.

     Click here to close this webpage.

     Continue to this website (not recommended).


One answer

permanent link
Martha (Ruby) Andrews (3.0k44151) | answered Apr 18 '14, 5:16 p.m.

You may need to replace the certificate that ships with CLM with one for your company. See this help topic:
Installing a Security Certificate
If you want to continue to use the self signed certificate that ships with CLM , you can configure individual browsers to accept the certificate.  See Configuring a browser to work with self signed certificates . This is a less secure option and would need to be done on every browser.

Martha (Ruby) Andrews
Team Lead, Jazz Foundation L3 Development

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