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JAZZ sporadically sending duplicate emails.

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Mark Martin
(48●1●18●15) Sep 23 '08, 11:20 a.m.
My Jazz server is sending out large numbers of duplcate eamils every few days. Toady for example, one user reported receiveinf 100 copies of a notification. Any ideas why this is happening?

Environment is:
RTC 1.0 Standard
Websphere 6.1..0.17
Red Hat Enterprise Linux WS release 4 (Nahant Update 7) x86_64

From WAS SystemOut.log:

0000006f SystemOut O 00:13:28,084 ERROR com.ibm.team.workitem - CRRTC0245E: Error while sending mail notifications
java.lang.IllegalStateException: Timer already cancelled.
at java.util.Timer.sched(Timer.java:369)
at java.util.Timer.schedule(Timer.java:185)
at com.ibm.team.repository.service.internal.MailerService.sendMessage(MailerService.java:443)
at com.ibm.team.repository.service.internal.MailerService.sendMail(MailerService.java:391)
at com.ibm.team.repository.service.internal.MailerService.sendMail(MailerService.java:330)
at sun.reflect.GeneratedMethodAccessor213.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:375)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:361)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:55)
at $Proxy163.sendMail(Unknown Source)
at com.ibm.team.workitem.service.internal.save.notify.ChangeEventMailNotifier.sendIndivdualMails(ChangeEventMailNotifier.java:366)
at com.ibm.team.workitem.service.internal.save.notify.ChangeEventMailNotifier.processOneChange(ChangeEventMailNotifier.java:322)
at com.ibm.team.workitem.service.internal.save.notify.ChangeEventMailNotifier.runTask(ChangeEventMailNotifier.java:172)
at com.ibm.team.repository.service.async.AbstractAutoScheduledTask.executeTask(AbstractAutoScheduledTask.java:88)
at sun.reflect.GeneratedMethodAccessor120.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:375)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:361)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:55)
at $Proxy112.executeTask(Unknown Source)
at com.ibm.team.repository.service.internal.scheduler.AsynchronousTaskRunner.runTask(AsynchronousTaskRunner.java:118)
at com.ibm.team.repository.service.internal.scheduler.AsynchronousTaskRunner.run(AsynchronousTaskRunner.java:92)
at java.lang.Thread.run(Thread.java:810)

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2 answers
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2 answers

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Mark Martin
(48●1●18●15) Sep 23 '08, 11:29 a.m.
Further error message from SystemOut.log:

00000070 SystemOut O 10:04:26,866 ERROR com.ibm.team.repository - Could not connect to SMTP host: na.relay.ibm.com, port: 25;
nested exception is:
java.net.ConnectException: Connection refused
javax.mail.MessagingException: Could not connect to SMTP host: na.relay.ibm.com, port: 25;
nested exception is:
java.net.ConnectException: Connection refused
at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:1213)
at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:311)
at javax.mail.Service.connect(Service.java:233)
at javax.mail.Service.connect(Service.java:134)
at javax.mail.Service.connect(Service.java:86)
at com.sun.mail.smtp.SMTPTransport.connect(SMTPTransport.java:144)
at com.ibm.team.repository.service.internal.MailerService.getConnectedTransport(MailerService.java:454)
at com.ibm.team.repository.service.internal.MailerService.sendMessage(MailerService.java:417)
at com.ibm.team.repository.service.internal.MailerService.sendMail(MailerService.java:391)
at com.ibm.team.repository.service.internal.MailerService.sendMail(MailerService.java:330)
ated exception is:
java.net.ConnectException: Connection refused
javax.mail.MessagingException: Could not connect to SMTP host: na.relay.ibm.com, port: 25;
nested exception is:
java.net.ConnectException: Connection refused
at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:1213)
at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:311)
at javax.mail.Service.connect(Service.java:233)
va.lang.IllegalStateException: Timer already cancelled.
at java.util.Timer.sched(Timer.java:369)
at java.util.Timer.schedule(Timer.java:185)
at com.ibm.team.repository.service.internal.MailerService.sendMessage(MailerService.java:443)
at com.ibm.team.repository.service.internal.MailerService.sendMail(MailerService.java:391)
at com.ibm.team.repository.service.internal.MailerService.sendMail(MailerService.java:330)
at sun.reflect.GeneratedMethodAccessor213.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:375)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:361)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:55)
at $Proxy163.sendMail(Unknown Source)
at com.ibm.team.workitem.service.internal.save.notify.ChangeEventMailNotifier.sendIndivdualMails(ChangeEventMailNotifier.java:366)
at com.ibm.team.workitem.service.internal.save.notify.ChangeEventMailNotifier.processOneChange(ChangeEventMailNotifier.java:322)
at com.ibm.team.workitem.service.internal.save.notify.ChangeEventMailNotifier.runTask(ChangeEventMailNotifier.java:172)
at com.ibm.team.repository.service.async.AbstractAutoScheduledTask.executeTask(AbstractAutoScheduledTask.java:88)
at sun.reflect.GeneratedMethodAccessor120.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:375)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:361)
at org.eclipse.soda.sat.core.internal.record.Expo sun.reflect.GeneratedMethodAccessor213.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:375)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:361)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:55)
at $Proxy163.sendMail(Unknown Source)
at com.ibm.team.workitem.service.internal.save.notify.ChangeEventMailNotifier.sendIndivdualMails(ChangeEventMailNotifier.java:366)
at com.ibm.team.workitem.service.internal.save.notify.ChangeEventMailNotifier.processOneChange(ChangeEventMailNotifier.java:322)
at com.ibm.team.workitem.service.internal.save.notify.ChangeEventMailNotifier.runTask(ChangeEventMailNotifier.java:172)
at com.ibm.team.repository.service.async.AbstractAutoScheduledTask.executeTask(AbstractAutoScheduledTask.java:88)
at sun.reflect.GeneratedMethodAccessor120.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:375)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:361)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:55)
at $Proxy112.executeTask(Unknown Source)
at com.ibm.team.repository.service.internal.scheduler.AsynchronousTaskRunner.runTask(AsynchronousTaskRunner.java:118)
at com.ibm.team.repository.service.internal.scheduler.AsynchronousTaskRunner.run(AsynchronousTaskRunner.java:92)
at java.lang.Thread.run(Thread.java:810)

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Permanent link
Matt Lavin
FORUM MODERATOR / JAZZ DEVELOPER (2.7k●2) Sep 23 '08, 12:24 p.m.
It sounds like your server might be a in bad state after your mail
server went down. Restarting your RTC server will probably fix your
problem (though we should fix the real problem). I've opened bug 61381
(https://jazz.net/jazz/resource/itemName/com.ibm.team.workitem.WorkItem/61381)
to track your problem.

Matt Lavin
Jazz Server Team


mmartin wrote:
Further error message from SystemOut.log:

00000070 SystemOut O 10:04:26,866
ERROR com.ibm.team.repository
- Could not connect to SMTP host: na.relay.ibm.com,
port: 25;
nested exception is:
java.net.ConnectException: Connection refused
javax.mail.MessagingException: Could not connect to SMTP host:
na.relay.ibm.com, port: 25;
nested exception is:
java.net.ConnectException: Connection refused
at
com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:1213)
at
com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:311)
at javax.mail.Service.connect(Service.java:233)
at javax.mail.Service.connect(Service.java:134)
at javax.mail.Service.connect(Service.java:86)
at
com.sun.mail.smtp.SMTPTransport.connect(SMTPTransport.java:144)
at
com.ibm.team.repository.service.internal.MailerService.getConnectedTransport(MailerService.java:454)
at
com.ibm.team.repository.service.internal.MailerService.sendMessage(MailerService.java:417)
at
com.ibm.team.repository.service.internal.MailerService.sendMail(MailerService.java:391)
at
com.ibm.team.repository.service.internal.MailerService.sendMail(MailerService.java:330)
ated exception is:
java.net.ConnectException: Connection refused
javax.mail.MessagingException: Could not connect to SMTP host:
na.relay.ibm.com, port: 25;
nested exception is:
java.net.ConnectException: Connection refused
at
com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:1213)
at
com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:311)
at javax.mail.Service.connect(Service.java:233)
va.lang.IllegalStateException: Timer already cancelled.
at java.util.Timer.sched(Timer.java:369)
at java.util.Timer.schedule(Timer.java:185)
at
com.ibm.team.repository.service.internal.MailerService.sendMessage(MailerService.java:443)
at
com.ibm.team.repository.service.internal.MailerService.sendMail(MailerService.java:391)
at
com.ibm.team.repository.service.internal.MailerService.sendMail(MailerService.java:330)
at sun.reflect.GeneratedMethodAccessor213.invoke(Unknown
Source)
at
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:375)
at
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:361)
at
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:55)
at $Proxy163.sendMail(Unknown Source)
at
com.ibm.team.workitem.service.internal.save.notify.ChangeEventMailNotifier.sendIndivdualMails(ChangeEventMailNotifier.java:366)
at
com.ibm.team.workitem.service.internal.save.notify.ChangeEventMailNotifier.processOneChange(ChangeEventMailNotifier.java:322)
at
com.ibm.team.workitem.service.internal.save.notify.ChangeEventMailNotifier.runTask(ChangeEventMailNotifier.java:172)
at
com.ibm.team.repository.service.async.AbstractAutoScheduledTask.executeTask(AbstractAutoScheduledTask.java:88)
at sun.reflect.GeneratedMethodAccessor120.invoke(Unknown
Source)
at
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:375)
at
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:361)
at org.eclipse.soda.sat.core.internal.record.Expo
sun.reflect.GeneratedMethodAccessor213.invoke(Unknown Source)
at
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:375)
at
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:361)
at
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:55)
at $Proxy163.sendMail(Unknown Source)
at
com.ibm.team.workitem.service.internal.save.notify.ChangeEventMailNotifier.sendIndivdualMails(ChangeEventMailNotifier.java:366)
at
com.ibm.team.workitem.service.internal.save.notify.ChangeEventMailNotifier.processOneChange(ChangeEventMailNotifier.java:322)
at
com.ibm.team.workitem.service.internal.save.notify.ChangeEventMailNotifier.runTask(ChangeEventMailNotifier.java:172)
at
com.ibm.team.repository.service.async.AbstractAutoScheduledTask.executeTask(AbstractAutoScheduledTask.java:88)
at sun.reflect.GeneratedMethodAccessor120.invoke(Unknown
Source)
at
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:375)
at
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:361)
at
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:55)
at $Proxy112.executeTask(Unknown Source)
at
com.ibm.team.repository.service.internal.scheduler.AsynchronousTaskRunner.runTask(AsynchronousTaskRunner.java:118)
at
com.ibm.team.repository.service.internal.scheduler.AsynchronousTaskRunner.run(AsynchronousTaskRunner.java:92)
at java.lang.Thread.run(Thread.java:810)

0 votes

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Question asked: Sep 23 '08, 11:20 a.m.

Question was seen: 5,576 times

Last updated: Sep 23 '08, 11:20 a.m.

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