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How do I set default email notification for workitem category

David Mehaffy (90123238) | asked Aug 20 '12, 12:05 p.m.
I have created categories in a project area.  I want to be able to get notification when a workitem is opened against a particular category that I am a lead for - I have not found a way to configure this ?

Kim Peter commented Aug 20 '12, 1:21 p.m.

David, see also the forum topic on "E-mail notifications by Status (RTC 3.0.1)" (

David Mehaffy commented Aug 20 '12, 1:34 p.m.

I don't think either answer is what I am looking for. If a user opens an enhancement or work item and it is not assigned to anyone - I need to be notified that it has been created so I can take action to assing it may be a better way to state what I am trying to do.

David Rennie commented Apr 10 '13, 9:58 p.m.

As a regular user it would be better to add a widget advising you  of new unassigned workitems. This would provide a list that  you  could review and act on as required.  If you  add this on your personal dashboard you  could add a separate list  for each  project  you  are involved with.

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