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question asked: Sep 11 '08, 2:03 p.m.
question was seen: 4,352 times
last updated: Sep 11 '08, 2:03 p.m.

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Jazz setup throws an error while saving customizedproperties

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S K (16●1●1) | asked Sep 11 '08, 2:03 p.m.
First thing, I found Jazz Installation Instructions are very good.As per the steps in the installation instructions I did setup of Jazz Web App on WebSphere Application Server (running on Linux RHLE4) and database is DB2 (on Windows). And also configured the ldap on WebSphere App Server, and edited the teamserver.properties with ldap information (bluepages). In the jazz/setup (browser) configuration I do see ldap connection is successfully. When I click "finish" button it gives an error - "An error occurred while saving the configuration properties. Please check your server log for more details". I ignore the jazz/setup error message because teamserver.properties has appropriate information. When I try to create a user account in jazz/admin (browser) it complains that logged-in account don't have enough privilege. Not sure whats causing the issue. Did I miss anything during setup.

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Matt Lavin (2.7k●2) | answered Sep 11 '08, 2:16 p.m.
FORUM MODERATOR / JAZZ DEVELOPER
The most common causes for the error saving configuration properties are:
1. The path to teamserver.properties contains a ' ' character
2. WebSphere does not have the latest Java SDK fixpack installed

It is possible that the WAS fixpack issue is causing both of your
problem, but I'd need a little more info to be sure. Can you copy the
exact error message that you get when you see that the "logged-in
account don't have enough privilege"?

Matt Lavin
Jazz Server Team


jazzuser007 wrote:
First thing, I found Jazz Installation Instructions are very good.As
per the steps in the installation instructions I did setup of Jazz
Web App on WebSphere Application Server (running on Linux RHLE4) and
database is DB2 (on Windows). And also configured the ldap on
WebSphere App Server, and edited the teamserver.properties with ldap
information (bluepages). In the jazz/setup (browser) configuration I
do see ldap connection is successfully. When I click
"finish" button it gives an error - "An
error occurred while saving the configuration properties. Please
check your server log for more details". I ignore
the jazz/setup error message because teamserver.properties has
appropriate information. When I try to create a user account in
jazz/admin (browser) it complains that logged-in account don't have
enough privilege. Not sure whats causing the issue. Did I miss
anything during setup.

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S K (16●1●1) | answered Sep 11 '08, 7:22 p.m.
Thank you for responding/helping.
This information may help you to provide suggestion to me.
"After Jazz install and WAS setup I have directly modified the teamserver.properties with ldap information, and then ran the jazz/setup."

Here I get this error message when I click "Next" button on "UserRegistry" section of jazz/setup

"An error occurred while saving the configuration properties. Please check your server log for more details"

(At this point no error message/info in log files jazz.log, systemout, systemerr.log).


Java - version information -- with latest patch.
cd /opt/IBM/WebSphere/AppServerND/java/bin
./java -version
java version "1.5.0"
Java(TM) 2 Runtime Environment, Standard Edition (build pxi32devifx-20071025a (SR6b))
IBM J9 VM (build 2.3, J2RE 1.5.0 IBM J9 2.3 Linux x86-32 j9vmxi3223-20071005 (JIT enabled)
J9VM - 20071004_14218_lHdSMR
JIT - 20070820_1846ifx1_r8
GC - 200708_10)
JCL - 20071025

WebSpher patch info.
cd /opt/IBM/WebSphere/UpdateInstaller/bin
./versionInfo.sh
WVER0010I: Copyright (c) IBM Corporation 2002, 2005; All rights reserved.
WVER0012I: VersionInfo reporter version 1.15.4.1, dated 11/23/07

--------------------------------------------------------------------------------
IBM WebSphere Application Server Product Installation Status Report
--------------------------------------------------------------------------------

Report at date and time September 11, 2008 3:44:13 PM PDT

Installed Product
--------------------------------------------------------------------------------
Name IBM Update Installer for WebSphere software
Version 6.1.0.17
ID UPDI
Build Level fep0819.20
Build Date 5/16/08

--------------------------------------------------------------------------------
End Installation Status Report
--------------------------------------------------------------------------------


Websphere Server instances: server.xml has this:
<systemProperties>

I changed the permission of teamserver.properties to 777, just incase.

https://server:9443/jazz/admin --- when I enter this url in a browser, it directly logs me in as "ADMIN" user without a prompt.
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S K (16●1●1) | answered Sep 11 '08, 7:28 p.m.
In previous message, I think server.xml info is not rendered properly becuase xml/html tags etc. Here is systemProperties looks like.

systemProperties
name="com.ibm.team.server.configURL" value="file:///opt/IBM/JazzTeamServer/server/teamserver.properties" required="false"
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S K (16●1●1) | answered Sep 12 '08, 6:45 p.m.
First, This issue has been resolved. Thanks to Matt Lavin for quick resolution.

Root Cause:
"Application Security" option was turn-off in WebSphere Application Server security page. This option was overlooked when configuring WAS secure administration.

Resolution:
"Application Security" option is turn-on/enabled. Additionally, set "jazz.war" web application's security role to user/groups mapping. If user/groups mapping is not set, then ldap's JazzAdmin group users may not able to login to jazz admin page.

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