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question asked: Nov 07 '12, 6:36 a.m.
question was seen: 6,863 times
last updated: Jun 07 '13, 7:10 a.m.

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RRDI 2.0 - Cannot reach the IBM Rational Reporting Server

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Milan Krivic (980●13●176●143) | asked Nov 07 '12, 6:36 a.m.
I created some report on RRDI, and when I wanted to deploy it to RTC Project Area, I went to report resources to create custom report from resource.
When I clicked that, I got following message:

Cannot reach the IBM Rational Reporting Server. Please check network connectivity and verify the server location is correct and the server is running.



What this is about? Maybe I put wrong path in some settings or? Any help would be appreciated.

Regards,

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Guido Schneider (3.4k●14●91●115) | answered Nov 07 '12, 6:42 a.m.

Have you read my forum entry:

https://jazz.net/forum/questions/83924/what-config-step-is-missing-to-enable-import-custom-report-in-ccm40-to-import-rrdi-reports

Could be same issue with certificates.

Comments
Milan Krivic commented Nov 07 '12, 9:00 a.m. | edited Apr 23 '13, 4:40 a.m.

I did all necessary steps, but I am getting the same message again:

Unable to communicate with the Rational Reporting Server."

This is a new message in systemout.log:

[07.11.12. 14:06:36:880 CET] 00000026 HttpMethodDir I org.apache.commons.httpclient.HttpMethodDirector executeWithRetry I/O exception (java.net.ConnectException) caught when processing request: Connection timed out: connect
[07.11.12. 14:06:36:880 CET] 00000026 HttpMethodDir I org.apache.commons.httpclient.HttpMethodDirector executeWithRetry Retrying request
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Madhan Babu (3●6●8) | answered Jun 07 '13, 7:10 a.m.
This could also happen in case the security ceritificate of both applications (RRDI, CCM) are installed in the certificate store of the connecting application, which are communicating with https..



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