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question asked: Jul 16 '12, 5:16 a.m.
question was seen: 4,848 times
last updated: Jul 16 '12, 10:40 a.m.

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Cannot Access RM 3.0.1.1 Project Area using RTC 3.0.1.1

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Andrew Trobec (497●13●144●139) | asked Jul 16 '12, 5:16 a.m.

Good Morning,

I have installed CLM 3.0.1.1 and am using RM, CCM and QM.  I would like to access the Project Area properties for RM using the RTC 3.0.1.1 client, but I get an error when connecting stating:  "Your client is not compatible with the server".

The message says that my current client version is 3.0.1, but in the Help -> About window it says 3.0.1.1.

Is this a known issue?

How can I connect to the project area properties with the RTC 3.0.1.1 client?  I can use this client to connect both to CCM and QM applications without issue.

Thank you in advance.

Best regards,

Andrew

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Canberk Akduygu (992●3●73●71) | answered Jul 16 '12, 10:40 a.m.
As far as I know there's no way to do that. This functionality was present in 2.x version. So we were able to log-on RRC via client and edit process template and other stuff. Right now it's a pain.

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