State of duplicated workitem frozen
![]() Hi all,
we are creating defects from test activities. To be able to identify duplicates, we have created the status "DUPLICATE" in our workflow, plus we create a link to the duplicate. Previously we were using RQM 2.0.1.1, now we switched to 3.0.1.3 and observe: 1. I have defect A in the state OPEN 2. I have defect B, which I identify as duplicate of defect A. 3. I change state on B to DUPLICATE and after saving, create the link "duplicate of" on B to A. 4. On clicking safe after adding the link, the status of B switches to OPEN. This status now cannot be changed any more.
My expectation would be that B remains in the status DUPLICATED.
Have you seen that and is there any way to influence that behaviour?
Thanks in advance Stefan |
One answer
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Hi Stefan,
the out of the box behavior for both RQM 3.0.1 and RQM 4.0 (i.e. RTC 3.0.1 and RTC 4.0) is different. I tried adding a "Duplicate Of" link to a defect and saved. The defect moved to "resolved - duplicated" state. The state of the duplicated defect could afterwards still be changed. In conclusion the differing behaviour you observe must be due to the differences in workflow / states / actions. In your RTC process configuration what is the "resolved" action for the defect workflow? What is the target state for this action? Are there any transitions possible from that state? - Arne |
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