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question asked: Aug 21 '08, 5:59 p.m.
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last updated: Aug 21 '08, 5:59 p.m.

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error installing Jazz client on Windows

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Dave Sudlik (6●1) | asked Aug 21 '08, 5:59 p.m.
I'm trying to install the Standard - Installation Manager - Client (Local Install) for Windows and am getting the error:

No install adapter registered for type: nativeWin32

Any suggestions?

Thanks, Dave Sudlik

3 answers

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James Stuckey (636●3●4) | answered Aug 25 '08, 12:01 p.m.
JAZZ DEVELOPER
Hi Dave,

What platform are you attempting to install on? Also, can you provide
the exact name of the download that you used and the version of the
installation manager (if any) that is currently installed on the machine?

-James

dsudlik wrote:
I'm trying to install the Standard - Installation Manager - Client
(Local Install) for Windows and am getting the error:

No install adapter registered for type: nativeWin32

Any suggestions?

Thanks, Dave Sudlik
0
permanent link
Dave Sudlik (6●1) | answered Aug 25 '08, 2:59 p.m.
Thanks James.

I'm on Windows XP with Service Pack 2, installed on a T60 thinkpad.

The download I'm trying to install was obtained from https://jazz.net/downloads/rational-team-concert/releases/1.0/RTC-Client-1.0-Win-Local.zip.

I work with others that have had no problems installing this. The only troubleshooting info I could find that might be relevant said to "Start with an empty workspace." I assume this is eclipse-related. I don't know why it wouldn't be empty, but I also don't know where to look to make sure it's "empty". I do use other versions of eclipse-based tools, but I am *not* installing RTC into an existing copy of eclipse. Of course this might be totally unrelated.

Thanks for any help, I'm prevented from communicating with my team until I can get this installed.

Dave
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James Stuckey (636●3●4) | answered Aug 25 '08, 4:06 p.m.
JAZZ DEVELOPER
Dave,

I have opened defect
https://jazz.net/jazz/resource/itemName/com.ibm.team.workitem.WorkItem/60193
to track this issue.

-James
Jazz Install Team

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