Does Bugzilla importer only map bugs to RTC Defect WI type?
Accepted answer
There is no such type mapping in the RTC Bugzilla Importer.
The implementation of the RTC Bugzilla Importer is:
IF bugzilla type found in RTC THEN create RTC record using this type,
ELSE: fall back to default RTC defect type.
Before proceeding with import - create all required custom type(s) and attributes.
If this is not possible, import records as default RTC defects.
Create a new custom type in RTC.
Once done - change the imported work item to new type.
The implementation of the RTC Bugzilla Importer is:
IF bugzilla type found in RTC THEN create RTC record using this type,
ELSE: fall back to default RTC defect type.
Before proceeding with import - create all required custom type(s) and attributes.
If this is not possible, import records as default RTC defects.
Create a new custom type in RTC.
Once done - change the imported work item to new type.