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question asked: May 14 '12, 5:11 p.m.
question was seen: 4,788 times
last updated: May 14 '12, 5:11 p.m.

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Errors encountered running Requirements Datawarehouse jobs

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Joseph van Blokland (82●3●8●13) | asked May 14 '12, 5:11 p.m.
The Requirements and Common Data collection jobs started failing after being content for quite a while. I do not know what has changed in the environment.

Prod Env:
    - IHS Reverse Proxy
    - Unmanaged WAS 7.0.0.21
    - Oracle 11g
    - LDAP

Sandbox Env:
    - Tomcat
    - Oracle 11g
    - LDAP

I changed the data warehouse password in Jazz, LDAP and oracle.
    - Tomcat: Common and Requirements now work.
    - WAS: Common works, but the requirements job is still failing.

I am getting a few pages of stack traces and logs in jts.log when I run the requirements collections job. The errors below show up multiple times.
    - ng.server.services.requirements.RequirementsService
    NullPointerException
    at com.ibm.rdm.fronting.server.services.requirements.intermal.RequirementGetRequest.udateRequirementModelWithSystemProperties(RquirementGetRequest.java:261)
    - com.ibm.rdm.fronting.server.exceptionUnexpectedResponseException: HTTP/1.1 403 ...


I do not know if the following are related:
- https://jazz.net/jazz/web/projects/Jazz%20Foundation#action=com.ibm.team.workitem.viewWorkItem&id=177105
- https://jazz.net/jazz/web/projects/Jazz%20Foundation#action=com.ibm.team.workitem.viewWorkItem&id=201627
- https://jazz.net/jazz03/web/projects/Requirements%20Management#action=com.ibm.team.workitem.viewWorkItem&id=56518

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Joseph van Blokland (82●3●8●13) | answered May 28 '12, 12:11 p.m.
FYI,
IBM suggests:
To let the etl job continue to run, you can go to
https://jazz/jts/admin#action=com.ibm.team.repository.admin.configureAdvanced
and set the "Requirements Job Threshold" value to -1.

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