RQM: Unable to Reopen Test Cases

Hi,

We are currently having a problem with reopening Test Cases that are in the Approved action. I can click the drop down, select Reopen(or retired), but when I click Save nothing happens.

Has anyone encountered this before? All other Actions can save just fine, but once it gets to the Approve state we are unable to change it.


Thanks in advanced for the help.

Hi@heuristic,

which version of RQM are you using?

Hi,

We are currently having a problem with reopening Test Cases that are in the Approved action. I can click the drop down, select Reopen(or retired), but when I click Save nothing happens.

Has anyone encountered this before? All other Actions can save just fine, but once it gets to the Approve state we are unable to change it.


Thanks in advanced for the help.

Hi@heuristic,

which version of RQM are you using?

Hi,

We are currently having a problem with reopening Test Cases that are in the Approved action. I can click the drop down, select Reopen(or retired), but when I click Save nothing happens.

Has anyone encountered this before? All other Actions can save just fine, but once it gets to the Approve state we are unable to change it.


Thanks in advanced for the help.

Hi@heuristic,
I have just tried on RQM 3.0.1.3, I think the problem has been fixed in 3.0.1.3,
https://jazz.net/downloads/rational-quality-manager/releases/3.0.1.3

Hi@heuristic,

which version of RQM are you using?

Hi,

We are currently having a problem with reopening Test Cases that are in the Approved action. I can click the drop down, select Reopen(or retired), but when I click Save nothing happens.

Has anyone encountered this before? All other Actions can save just fine, but once it gets to the Approve state we are unable to change it.


Thanks in advanced for the help.