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RQM: Unable to Reopen Test Cases


Frank Sullivan (5646) | asked Apr 26 '12, 3:32 p.m.
Hi,

We are currently having a problem with reopening Test Cases that are in the Approved action. I can click the drop down, select Reopen(or retired), but when I click Save nothing happens.

Has anyone encountered this before? All other Actions can save just fine, but once it gets to the Approve state we are unable to change it.


Thanks in advanced for the help.

4 answers



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Hao Wan (1.5k35) | answered Apr 26 '12, 9:28 p.m.
JAZZ DEVELOPER
Hi@heuristic,

which version of RQM are you using?
Hi,

We are currently having a problem with reopening Test Cases that are in the Approved action. I can click the drop down, select Reopen(or retired), but when I click Save nothing happens.

Has anyone encountered this before? All other Actions can save just fine, but once it gets to the Approve state we are unable to change it.


Thanks in advanced for the help.

permanent link
Frank Sullivan (5646) | answered Apr 27 '12, 12:38 p.m.
Hi@heuristic,

which version of RQM are you using?
Hi,

We are currently having a problem with reopening Test Cases that are in the Approved action. I can click the drop down, select Reopen(or retired), but when I click Save nothing happens.

Has anyone encountered this before? All other Actions can save just fine, but once it gets to the Approve state we are unable to change it.


Thanks in advanced for the help.


3.0.1

permanent link
Hao Wan (1.5k35) | answered Apr 28 '12, 2:16 a.m.
JAZZ DEVELOPER
Hi@heuristic,
I have just tried on RQM 3.0.1.3, I think the problem has been fixed in 3.0.1.3,
https://jazz.net/downloads/rational-quality-manager/releases/3.0.1.3
Hi@heuristic,

which version of RQM are you using?
Hi,

We are currently having a problem with reopening Test Cases that are in the Approved action. I can click the drop down, select Reopen(or retired), but when I click Save nothing happens.

Has anyone encountered this before? All other Actions can save just fine, but once it gets to the Approve state we are unable to change it.


Thanks in advanced for the help.


3.0.1

permanent link
Frank Sullivan (5646) | answered Apr 30 '12, 1:56 p.m.
Hi@heuristic,
I have just tried on RQM 3.0.1.3, I think the problem has been fixed in 3.0.1.3,
https://jazz.net/downloads/rational-quality-manager/releases/3.0.1.3
Hi@heuristic,

which version of RQM are you using?
Hi,

We are currently having a problem with reopening Test Cases that are in the Approved action. I can click the drop down, select Reopen(or retired), but when I click Save nothing happens.

Has anyone encountered this before? All other Actions can save just fine, but once it gets to the Approve state we are unable to change it.


Thanks in advanced for the help.


3.0.1

Thanks! I am currently getting the update process started, is there anything else anyone has I can try before updating

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