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question asked: Feb 29 '12, 4:07 a.m.
question was seen: 4,096 times
last updated: Feb 29 '12, 4:07 a.m.

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Error uploading RTC licenses on jts server

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Milan Krivic (980●13●176●143) | asked Feb 29 '12, 4:07 a.m.
Hi,

As a RTC customer,
when I try to upload developer licenses for workgroup, I get this error:

An error occurred while requesting a preview of the license state. (Two policies can only be merged if their operation rules are exactly the same, but the two policies had a different number of rules)ID CRJAZ1663E

What this does mean?

Regards,

3 answers

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Anthony Kesterton (7.5k●9●180●136) | answered Feb 29 '12, 7:27 a.m.
JAZZ DEVELOPER
Hi,

As a RTC customer,
when I try to upload developer licenses for workgroup, I get this error:

An error occurred while requesting a preview of the license state. (Two policies can only be merged if their operation rules are exactly the same, but the two policies had a different number of rules)ID CRJAZ1663E

What this does mean?

Regards,


Not sure - but what version of RTC are you running, and are these the 10 free licenses?

anthony
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permanent link
Milan Krivic (980●13●176●143) | answered Feb 29 '12, 7:41 a.m.
Hi,

As a RTC customer,
when I try to upload developer licenses for workgroup, I get this error:

An error occurred while requesting a preview of the license state. (Two policies can only be merged if their operation rules are exactly the same, but the two policies had a different number of rules)ID CRJAZ1663E

What this does mean?

Regards,


Not sure - but what version of RTC are you running, and are these the 10 free licenses?

anthony

Hi kesterto,

I am using JTS 3.0.1.2, and trying to upload RTC developer for Workgroup licences.
We are using RTC developer licenses also, but now we got a new one as I mentioned.
0
permanent link
Anthony Kesterton (7.5k●9●180●136) | answered Feb 29 '12, 1:30 p.m.
JAZZ DEVELOPER
Hi,

As a RTC customer,
when I try to upload developer licenses for workgroup, I get this error:

An error occurred while requesting a preview of the license state. (Two policies can only be merged if their operation rules are exactly the same, but the two policies had a different number of rules)ID CRJAZ1663E

What this does mean?

Regards,


Not sure - but what version of RTC are you running, and are these the 10 free licenses?

anthony

Hi kesterto,

I am using JTS 3.0.1.2, and trying to upload RTC developer for Workgroup licences.
We are using RTC developer licenses also, but now we got a new one as I mentioned.

OK - so looking at https://jazz.net/downloads/rational-team-concert/releases/3.0.1.2 - note 2. Mixing Developer for Workgroup licenses with Developer licenses turns off certain capabilities. You may be hitting a problem where you are already using capabilities specific to Developer, and those would be removed when you load the Developer for Workgroup.

regards

anthony

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