It's all about the answers!

Ask a question

Can't expand team members in Developer's Taskboard view


Mike Shkolnik (9808161143) | asked Nov 15 '11, 8:20 p.m.
In Eclipse Helios, Plan view, Developer's Taskboard, if I Expand All (+) I can see everything fine, but if I Collapse All (-) and then expand individual team members, I get blank lines:

http://www.madmartian.com/special/work/ExpandProblemHelios.jpg

2.0.0.2 ifix 5 & 7a
Helios 32 & 64 bit (does not happen with Ganymede or Galileo).

Is there a setting I can tweak to fix this?

9 answers



permanent link
Ralph Schoon (63.1k33646) | answered Nov 16 '11, 8:03 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Hi Mike,

this is probably an issue with Helios. I am not sure if we officially support Helios with RTC 2.0.0.2 the 2.0.0.2 used to be 3.4/3.5.

permanent link
Mike Shkolnik (9808161143) | answered Nov 16 '11, 12:56 p.m.
Both Helios and Indigo. This should be simple enough to fix. I'm wondering if there is a setting change that will avoid it?

I have three teams on Helios right now working around the clock. They don't have any time for distraction let alone downgrading eclipse and risking problems with their other tools in doing so.

So I have to get Helios working.

I realize I have posted previously that we can't upgrade to RTC 3.x because we are stuck on Ganymede because of Tibco tools. Different teams, same project.

permanent link
Ralph Schoon (63.1k33646) | answered Nov 16 '11, 2:43 p.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
As per the release notes

https://jazz.net/downloads/rational-team-concert/releases/2.0.0.2iFix7a?p=gettingStarted mentions Eclipse 3.6 following the release notes

https://jazz.net/downloads/rational-team-concert/releases/2.0.0.2iFix7a?p=releaseNotes

to

http://www-01.ibm.com/support/docview.wss?rs=3488&uid=swg27015704

shows that Eclipse 3.6 is not supported. Since there are most likely several newer packages in 3.6and it has not been tested (to be able to support it), I assume there is a problem. It is most likely not some easy switch to fix it.

permanent link
Mike Shkolnik (9808161143) | answered Nov 16 '11, 2:58 p.m.
That means RTC 2.x only runs on two versions of eclipse. That's a narrow platform considering there are many other dev tools in use with many other requirements of their own. We have two groups that need Helios and everyone else that needs Ganymede because of requirements of other tools. The foundation (jazz) should have the widest platform. I hope the answer isn't that we're SOL. We've been using Helios. We just have that one problem with the Dev Taskboard. Of course that's the main view we use for managing work items, so it's important that it works.

permanent link
Ralph Schoon (63.1k33646) | answered Nov 17 '11, 1:38 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
You could use the web UI you can also create a work item. I can't fix this in a discussion. Obviously you have other tools that also support only a narrow area of versions, otherwise you could upgrade to 3.x.

permanent link
Mike Shkolnik (9808161143) | answered Nov 17 '11, 12:55 p.m.
I can't fix this in a discussion. Obviously you have other tools that also support only a narrow area of versions, otherwise you could upgrade to 3.x.


I am aware that you can't fix this in a discussion. I am looking for RTC settings tweaks, XML to add to the process configuration source, or eclipse settings. I'm looking for a workaround.

Yes, other tools are restricted as well, but those other tools are not the foundation like Jazz is. Though I've been quite vocal about getting them to upgrade their eclipse support so we can move to RTC 3.x. :)

Having said that, there are instructions at one of your links for installing in a 3.6 environment, so even though the system requirements state 3.4 or 3.5, it appears 3.6 support has been added as of ifix7a. Since Helios is now officially supported, I will file a defect for this issue. I'm still hoping for a workaround, though, since a fix might not be available for months.

permanent link
Ralph Schoon (63.1k33646) | answered Nov 17 '11, 2:40 p.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Hi Mike,

good luck. I hope they can come up with something. I am out of options here.

permanent link
Mike Shkolnik (9808161143) | answered Nov 17 '11, 6:53 p.m.
Posted as defect # 185420:

https://jazz.net/jazz/web/projects/Rational%20Team%20Concert#action=com.ibm.team.workitem.viewWorkItem&id=185420

permanent link
Mike Shkolnik (9808161143) | answered Feb 16 '12, 1:50 p.m.
This was marked as fixed in ifix 8 but it in fact is not fixed. I posted an attachment to the above work item showing the build number to prove it has not been fixed.

Your answer


Register or to post your answer.


Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.