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question asked: Nov 03 '11, 1:57 p.m.
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last updated: Nov 03 '11, 1:57 p.m.

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Error when creating requirement in sandbox

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Mike Hughes (6●1●1) | asked Nov 03 '11, 1:57 p.m.
I am trying to create a requirement (using default requirement type) in the sandbox environment and getting the following error:

Error 500: Internal Server Error
Error updating artifact. Could not add identifier; no identifier attribute definition found for project context: https://jazz.net/sandbox01-jts/process/project-areas/_5txyAfAzEeCtO5XmfeTL-Q (More info found at entry in RRS server log)


Can anybody suggest what might be wrong?

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Robin Bater (3.4k●4●7) | answered Nov 07 '11, 2:30 p.m.
JAZZ DEVELOPER
I am trying to create a requirement (using default requirement type) in the sandbox environment and getting the following error:

Error 500: Internal Server Error
Error updating artifact. Could not add identifier; no identifier attribute definition found for project context: https://jazz.net/sandbox01-jts/process/project-areas/_5txyAfAzEeCtO5XmfeTL-Q (More info found at entry in RRS server log)


Can anybody suggest what might be wrong?


A 500 error is usually an authentication error, usually a missing license (Rational Analyst), or role in the project area (Author), JazzUser or the server is not available.
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Mike Hughes (6●1●1) | answered Nov 07 '11, 2:58 p.m.
I am trying to create a requirement (using default requirement type) in the sandbox environment and getting the following error:

Error 500: Internal Server Error
Error updating artifact. Could not add identifier; no identifier attribute definition found for project context: https://jazz.net/sandbox01-jts/process/project-areas/_5txyAfAzEeCtO5XmfeTL-Q (More info found at entry in RRS server log)


Can anybody suggest what might be wrong?


A 500 error is usually an authentication error, usually a missing license (Rational Analyst), or role in the project area (Author), JazzUser or the server is not available.


I granted all of the roles that were available in the environment. Given it's the sandbox environment is it reasonable to assume all required licenses are present? Is there any way to narrow things down? Thanks!
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Joseph van Blokland (82●3●8●13) | answered Feb 13 '12, 2:45 p.m.
At work, we have created 3 accounts in the sandbox at https://jazz.net/development/sandbox/

-account #1 was created a while ago and has all required licenses.
-account #2 & #3 were created on Fri and only have RTC licenses.

With accounts 2 & 3, we cannot create requirements/collections or test related artifacts.

What should we do?
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Robin Bater (3.4k●4●7) | answered Feb 14 '12, 2:41 p.m.
JAZZ DEVELOPER
At work, we have created 3 accounts in the sandbox at https://jazz.net/development/sandbox/

-account #1 was created a while ago and has all required licenses.
-account #2 & #3 were created on Fri and only have RTC licenses.

With accounts 2 & 3, we cannot create requirements/collections or test related artifacts.

What should we do?


Which RTC Licences are you using? Some only provide read access as described in Table 1 of the help:

http://publib.boulder.ibm.com/infocenter/clmhelp/v3r0m1/index.jsp?topic=%2Fcom.ibm.jazz.repository.web.admin.doc%2Ftopics%2Fc_license_mgmt_over.html

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