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question asked: Sep 14 '11, 6:35 a.m.
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last updated: Sep 14 '11, 6:35 a.m.

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Exporting workitems from one RTC instance to another

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Bharath M (546●54●28) | asked Sep 14 '11, 6:35 a.m.
Hi,

We have a requirement of moving workitems from one RTC instance to another one. There is only one project area involved in this.

From this article I see that we can use CSV import/export to move the workitems.
https://jazz.net/library/article/69

But, how about the attachments. What is the best way to move the attachments?

Thanks,
Bharath

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Bharath M (546●54●28) | answered Sep 14 '11, 3:34 p.m.
Anything on this?

Thanks,
Bharath
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Kevin Ramer (4.5k●6●173●191) | answered Sep 14 '11, 5:06 p.m.
Anything on this?

Thanks,
Bharath


By hand ? I helped a team just getting started who should have been created along side other project areas import their work items. One of the things we found: attachment links are broken as are inter-work item links.
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Bharath M (546●54●28) | answered Sep 15 '11, 6:02 a.m.
Anything on this?

Thanks,
Bharath


By hand ? I helped a team just getting started who should have been created along side other project areas import their work items. One of the things we found: attachment links are broken as are inter-work item links.

Thanks Kevin. But did you had a ny workaround to fix those two issues?

-- Bharath
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Work Item & UI Commons Team (1.3k●1) | answered Sep 15 '11, 8:20 a.m.
CSV can not be used to preserve attachments. The only import format that
supports attachments is the Bugzilla format. CSV should thus not be used
to transfer projects.

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