No provider configured for task tracking
Hi. I have RQM 3.0.1 installed and configured. When I try to create a work item, I get the message "No provider configured for task tracking".
I've scoured the online help to no avail. How do I configure a provider for task tracking? Can I do this with a project area or do I need a lifecycle project? I tried adding an association to ccm "Uses - Quality Management Tasks" but it wants an artefact container. After reading the online help I'm not sure that's the right solution. Thanks. |
9 answers
Ralph Schoon (63.7k●3●36●48)
| answered Aug 26 '11, 4:44 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Hi David,
on the project's administration overview page you can add an association, which essentially then guides you through picking the provider and link type. Work items can be provided by a project in the CCM application. |
|
Thanks Ralph. So, I need to create a project in the CCM application? I'll play around.
|
|
Hi again Ralph.
When creating a CCM project I'm limited to Scrum, OpenUP or Formal. If I only want tasks, why isn't there an option to select "Simple Team Process"? Thanks, Dave. |
|
Ralph Schoon (63.7k●3●36●48)
| answered Aug 26 '11, 7:18 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Hi David,
I have deployed all templates and it contains a "Simple project" template. Are you sure you deployed the templates and did not delete any? |
|
Thanks Ralph,
I used defaults for everything. I've checked the online help and it says in this situation only Scrum, OpenUP and Formal can be selected. Since I'm just using tasks from RQM, it probably doesn't matter. I've created and associated a project based on Formal. I'll check it out. Regards, Dave. |
|
Ralph Schoon (63.7k●3●36●48)
| answered Aug 26 '11, 8:17 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
David,
I just (not using LPA) created a project based on the simple process and associated it to RQM to provide defects. So it is possible. I am not sure what documentation you read. Can you provide some links so that I can check? |
|
Hi Ralph,
Administering > Administering projects > Creating and managing lifecycle projects I see that if I select template "Quality Professional without Defects or Requirements" the only process I can select is "Tracking". I think this is the one I need. Regards, Dave. |
|
Ralph Schoon (63.7k●3●36●48)
| answered Aug 26 '11, 1:45 p.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Hi David,
thanks. I did notuse LPA (lifecycle project administration) I created the project area and connected the two. I will have to look at the LPA application. I think you can also create your own LPA project templates and you should be able to connect almost any projects from almost any project templates. The formal project template provides Project management with Gantt. So maybe that is appropriate for your use. If you don't use planning no harm done, otherwise it is just a different scheduler from the agile one. Thanks, Ralph |
Hi David - this error can also occur if your User's account is linked to a "Deactivated" Rational Team Concert licence. To check go to
Admin - Jazz Team Server Home
Select the Users - Active Users tab
Select the user that is reporting this issue
Check their Client Access Licences
|
Your answer
Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.