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question asked: Mar 21 '10, 12:56 a.m.
question was seen: 5,859 times
last updated: Mar 21 '10, 12:56 a.m.

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Installation of RQM2.0.1 failed

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Guan-Hua Kong (11●5●2) | asked Mar 21 '10, 12:56 a.m.
Installation failed on RQM 2.0.1
Error Message: An internal error occurred during: "Install Packages".
The Details showed java.lang.NullPointerException.

Am I missing something or the download is not good?

4 answers

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David Mehaffy (901●2●33●38) | answered Mar 21 '10, 6:13 p.m.
JAZZ DEVELOPER
On 3/21/2010 12:07 AM, ghkong wrote:
Installation failed on RQM 2.0.1
Error Message: An internal error occurred during: "Install
Packages".
The Details showed java.lang.NullPointerException.

Am I missing something or the download is not good?

Did you check the sizes of the packages and did they unzip without

error. I have installed to servers with the packages from jazz.net with
out any issues and have been running over 10 hours now. No errors at all.
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Patrick Van Zandt (1.2k●1) | answered Mar 21 '10, 6:58 p.m.
JAZZ DEVELOPER
I can confirm that I also have successfully downloaded and installed RQM 2.0.1 (final) using the 3 disks on Jazz.net. On two separate machines, actually (each with a separate set of downlads). In my case both were clean installs of W2K3 x86 machines and I was using the instance of IBM Installation Manager included in the download (invoked via launchpad.exe).

I agree with @dmehaffy: did you check the sizes of the ZIP files and also check for any errors during unzip?

In any case I recommend re-downloading and they trying again.
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Guan-Hua Kong (11●5●2) | answered Mar 22 '10, 12:23 a.m.
I can confirm that I also have successfully downloaded and installed RQM 2.0.1 (final) using the 3 disks on Jazz.net. On two separate machines, actually (each with a separate set of downlads). In my case both were clean installs of W2K3 x86 machines and I was using the instance of IBM Installation Manager included in the download (invoked via launchpad.exe).

I agree with @dmehaffy: did you check the sizes of the ZIP files and also check for any errors during unzip?

In any case I recommend re-downloading and they trying again.


After I put the diskTag of disk 1 in the preference of Installation Manager, it was finally installed successfully.
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Sterling Ferguson-II (1.6k●12●288●273) | answered Mar 31 '10, 10:57 a.m.


After I put the diskTag of disk 1 in the preference of Installation Manager, it was finally installed successfully.


Thanks for this,

This happened to me and I followed your lead and it fixed the problem.

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