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question asked: Aug 25 '11, 10:54 a.m.
question was seen: 4,411 times
last updated: Jan 01 '15, 4:47 a.m.

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Does the import from CVS support Subscribers

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Thomas Loeber (622●3●79●50) | asked Aug 25 '11, 10:54 a.m.
JAZZ DEVELOPER
Does the Import Work Items from CSV support importing subscribers? When exporting to CSV and choosing the Subscribed By field as one of the exported columns and choosing the Internal Value instead of Label, the values get exported. If I use this same format on an import CVS file, the subscribers are not imported. I'm trying this on RTC3.0 iFix1.
The header in the CSV file has the "Subscribed By" value for this field.

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Madhan Babu (3●6●8) | answered Jan 01 '15, 4:47 a.m.
With RTC 4.0.1 onwards, this seems to work..
Initially i had trouble importing Subscribers via CSV import. But later, when i changed the column header in csv from "Subscribers" to "Subscribed By", the import worked fine.

Not to forget, the users you want to set as Subscribers, should be mentioned in full name (as it appears in RTC)

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