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Print PDF Error


Walter Farias (13) | asked Aug 12 '11, 3:50 p.m.
Hi.

when I'm trying print PDF Test Plan or another things, this error appear : Print Fail.
Log Message is:
2011-08-12 15:36:00,866 ERROR com.ibm.rqm.print.service.engine.PrintEngine - the command "Plano de Teste Demo.pdf" reports that it has failed.
com.ibm.rqm.print.common.exception.PrintException: com.ibm.rqm.print.common.exception.PrintException: The result of the print job is less than 3kB so it is considered corrupt. This will be omitted from any comprehensive jobs.
at com.ibm.rqm.print.service.engine.command.PrintCommand.run(PrintCommand.java:261)
at com.ibm.rqm.print.service.engine.command.PrintCommandTask.transactionSucceeded(PrintCommandTask.java:59)
at sun.reflect.GeneratedMethodAccessor551.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at $Proxy98.transactionSucceeded(Unknown Source)
at com.ibm.team.repository.service.internal.AsynchronousTaskSchedulerService$2.transactionSucceeded(AsynchronousTaskSchedulerService.java:825)
at com.ibm.team.repository.service.internal.AsynchronousTaskSchedulerService$2.executeTask(AsynchronousTaskSchedulerService.java:834)
at com.ibm.team.repository.service.internal.scheduler.AsynchronousTaskRunner.runTask(AsynchronousTaskRunner.java:136)
at com.ibm.team.repository.service.internal.scheduler.AsynchronousTaskRunner.run(AsynchronousTaskRunner.java:99)
at java.lang.Thread.run(Thread.java:811)
Caused by:
com.ibm.rqm.print.common.exception.PrintException: The result of the print job is less than 3kB so it is considered corrupt. This will be omitted from any comprehensive jobs.
at com.ibm.rqm.print.service.engine.command.PrintCommand.run(PrintCommand.java:236)
... 13 more


any suggestions about it?

One answer



permanent link
John Nason (2.4k1012) | answered Sep 14 '11, 4:30 p.m.
FORUM MODERATOR / JAZZ DEVELOPER
What version of RQM are you on?
We have this current issue being addressed in RQM 3.0.1.1:
54756: Print to PDF of test plan with associated requirements fails with errors.
https://jazz.net/jazz02/resource/itemName/com.ibm.team.workitem.WorkItem/54756

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