Errors connecting with XDC files downloaded with 3.0.1
I know this belongs more on the RTC forum, since the CLM team provides the XDC files now, but I'm not getting any help with my question there.
I downloaded the configuration files for reporting (XDC files) from my CLM server to use in my Insight 1.0.1.1 system. I tested the connection in the XML Data Configuration tool, and found that the rqm301.xdc connection tested just fine. From both the jfs301.xdc and workitem301.xdc file, when I tested the connection I get the message:
I checked the documentation and did not see anything about updating the default URL that came with the XDC file. The only help text I found on that error message was "Provide a valid URL or correct authentication of the resource group." Could this possibly be a licensing issue, or is it really the URL? Do you need a specific RTC license assigned to the user doing the reporting? I don't see anything in the documentation that indicates this.
Tthe URL listed in the Workitems.xdc file is: https://<host>:<port>/ccm This URL fails, but if I add /rpt to the end, testing the connection succeeds. However, the Resource Groups all have /rpt listed so while the connection works, the ETL will fail.
Has anyone else seen this? Have suggestions?
I downloaded the configuration files for reporting (XDC files) from my CLM server to use in my Insight 1.0.1.1 system. I tested the connection in the XML Data Configuration tool, and found that the rqm301.xdc connection tested just fine. From both the jfs301.xdc and workitem301.xdc file, when I tested the connection I get the message:
"CRRRE2841E: The resource group cannot be accessed."
I checked the documentation and did not see anything about updating the default URL that came with the XDC file. The only help text I found on that error message was "Provide a valid URL or correct authentication of the resource group." Could this possibly be a licensing issue, or is it really the URL? Do you need a specific RTC license assigned to the user doing the reporting? I don't see anything in the documentation that indicates this.
Tthe URL listed in the Workitems.xdc file is: https://<host>:<port>/ccm This URL fails, but if I add /rpt to the end, testing the connection succeeds. However, the Resource Groups all have /rpt listed so while the connection works, the ETL will fail.
Has anyone else seen this? Have suggestions?
Accepted answer
I am configuring workitem3012.xdc within the XML Data Configuration Tool, and it looks like this is no longer an issue with the newer CLM version.
Supplying the URL as https://<host>:<port>/ccm results in:
"The connection is successful."
No extraneous error messages are being generated.
3 other answers
That is correct. This not really an error message, but rather the tool's
way of saying I cannot continue the test.
Please add your +1s and expectations for the Test buttons behavior to
this work item: "46859: Downloaded CLM XDC files fail to authenticate
against the pre-configured resource groups in the XDC tool",
https://jazz.net/jazz02/resource/itemName/com.ibm.team.workitem.WorkItem/46859
Best regards,
Peter.
On 8/5/2011 9:24 AM, jmw2 wrote:
way of saying I cannot continue the test.
Please add your +1s and expectations for the Test buttons behavior to
this work item: "46859: Downloaded CLM XDC files fail to authenticate
against the pre-configured resource groups in the XDC tool",
https://jazz.net/jazz02/resource/itemName/com.ibm.team.workitem.WorkItem/46859
Best regards,
Peter.
On 8/5/2011 9:24 AM, jmw2 wrote:
I talked to someone else who said the same thing, and I found I was
able to connect just fine via Data Manager.
I believe to fix it, /rpt should be added to the end of the base URL,
and then remove it from the all of the Resource path values. It's a
very misleading error.