how to configure to get notification 1 day before due date
Hi,
How can we configure RTC to send reminder email 1 or 2 days before due date of a workitem? Thanks Vizeet |
2 answers
Hi Vizeet,
I am not aware that RTC per se has a switch that would allow for conditional email notification with regard to a nearing due date. One way of sending such emails would be to use an external scheduler (or e.g. jazz build mechanism) to fire e.g. twice a day and run a query for all open work items. If due date < certain interval then generate email. - Arne |
Hi Vizeet,Hi, Have you used this external scheduler...could you please share how you have done it ... Comments
varun ibm
commented Oct 25 '13, 9:58 a.m.
I would be interested in this too.. This would help us in giving preference for the unresolved tasks nearing due date..! |
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