Installation Problem : installing RSA on top of RTC 'Error during install phase'
Hi All,
I have a big problem. Installation of RSA can't finish because I have errors, "Failed to delete <RTC package directory>\jdk\jre\bin\classic" and the files are some .dll inside that jdk directory.
Is there a way to successfully install RSA on top of RTC?
Note: I must not uninstall RTC because it is installed on a very busy server.
Regards,
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Accepted answer
Hello Bryan,
as the context here is RSA on top existing RTC,
I would encourage you to search on the RSA Support page:
and/or ask the RSA forum:
Hope it helps.
Eric.
John Bryan Sazon selected this answer as the correct answer
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One other answer
I solved the issue. I just needed to kill some process running from RTC.
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Your answer
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