Unable to see burndown reports

I have a public project called "Shopping Cart" in RTC and I was trying to generate some reports. However, when I click the release burndown or the sprint burndown in the project dashboard view, I get a message saying that perhaps the data recolection jobs have not been executed yet.

What can I do?

Best regards,

Joshua

The data collection jobs run over night 12pm. Do you shutdown your server over night for backup? You can also run the data collection jobs manually if you have Admin or DWAdmin repository permissions. Dependent on the RTC version you use you can see the jobs in the JTS server administration or in the reports section. You won't see the menus in RTC 2.x if you have not the sufficient repository permissions.

The data collection jobs run over night 12pm. Do you shutdown your server over night for backup? You can also run the data collection jobs manually if you have Admin or DWAdmin repository permissions. Dependent on the RTC version you use you can see the jobs in the JTS server administration or in the reports section. You won't see the menus in RTC 2.x if you have not the sufficient repository permissions.

The thing is that I am not using a jazz team server of my own. I am in the academic testing program of RTC and I received a code to create a public project, so I think I don't have control over manually run data collection jobs.

I think I'll check with the academic initiative people to help me with this issue.

Regards,

Joshua