Error accessing CQ/RTC Bridge server setup URL
Hi,
I am trying to setup the CQ/RTC Bridge. As part of that, I have been using this document as a guide: https://www-304.ibm.com/support/docview.wss?rs=939&uid=swg21433074 Things have been going well up until II.D. Configuring the target server for cross-server communication To configure Jazz/RTC as a provider, I am following this document: http://publib.boulder.ibm.com/infocenter/clmhelp/v3r0/index.jsp?topic=/com.ibm.team.rcm.doc/topics/t_configuring_cq_bridge.html However, the first step says: Point your Web browser to https://:9443/ccm/admin No matter what I try, I can't get this URL to load properly. My server is https://svljazz02.svl.ibm.com, and its actually running on port 9449. So I have tried the following URLs: https://svljazz02.svl.ibm.com:9449/ccm/admin https://svljazz02.svl.ibm.com:9443/ccm/admin Neither work. For the first one, I get a 404 from Tomcat, indicating: type Status report message /ccm/admin description The requested resource (/ccm/admin) is not available. For the second one, I just a connection error, which is kind of what I expect, because the RTC instance is not running on port 9443. Can anyone point me to what the problem is? Is there something that needs to be installed on the RTC server to make the /ccm/admin path work? Thanks. |
2 answers
What is the full URL you use to load the web interface? It sounds like you make have configured your RTC instance with a different application name, instead of "ccm": is this the case?
You can see the configured applications at the following URL: https://svljazz02.svl.ibm.com:9449/jts/admin Perhaps it is: https://svljazz02.svl.ibm.com:9449/jazz/admin - Steve |
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Both of the links you provide work, however, in neither of them do I see a Communication pane. Will I only see that if I am a JazzAdmin? I am not, but I wanted to be able to point my RTC admin to where to go. If JazzAdmin is need, I can give him the URL. Should it be the /jts/admin or the /jazz/admin URL to get to the page that has the Communication pane?
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