RTC 3.0.1 dashboards (datawarehouse) broken w tomcat service
I followed http://publib.boulder.ibm.com/infocenter/clmhelp/v3r0m1/index.jsp?topic=/com.ibm.jazz.install.doc/topics/t_run_rqm64_win_service.html to set up tomcat as a service and it starts and runs, but the data ware house and the dashboards don't work
I see Error] Report loading failed: Schema 'CONFIG' does not exist It all works just fine when I start JTS from the start menu. This is on Win 2008 server I have the following Java options (that seems to be the most volatile part of the instructions) -Dcatalina.base=C:\IBM\JazzTeamServer\server\tomcat -Dcatalina.home=C:\IBM\JazzTeamServer\server\tomcat -Djava.endorsed.dirs=C:\IBM\JazzTeamServer\server\tomcat\common\endorsed -Djava.io.tmpdir=C:\IBM\JazzTeamServer\server\tomcat\temp -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Djava.util.logging.config.file=C:\IBM\JazzTeamServer\server\tomcat\conf\logging.properties -DJAZZ_HOME=file:///C:/IBM/JazzTeamServer/server/conf -Djava.awt.headless=true -Dorg.eclipse.emf.ecore.plugin.EcorePlugin.doNotLoadResourcesPlugin=true -Dcom.ibm.team.repository.tempDir=%TEMP% -Djazz.connector.sslProtocol=SSL_TLS -Djazz.connector.algorithm=IbmX509 -Dlog4j.configuration=file:///C:/IBM/JazzTeamServer/server/conf/startup_log4j.properties |
7 answers
Ralph Schoon (63.3k●3●36●46)
| answered Jun 27 '11, 6:00 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER I followed http://publib.boulder.ibm.com/infocenter/clmhelp/v3r0m1/index.jsp?topic=/com.ibm.jazz.install.doc/topics/t_run_rqm64_win_service.html to set up tomcat as a service and it starts and runs, but the data ware house and the dashboards don't work Hi Martina, I'd check the teamserver.properties files if there are relative paths left. this is one of the major differences between running as service or not. If you run tomcat from a shell relative paths work. Also the relative paths are used by default. Which database is configured for the data warehouse? |
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Ralph Schoon (63.3k●3●36●46)
| answered Jun 27 '11, 7:35 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
There is another case like this: https://jazz.net/forums/viewtopic.php?t=17802
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There is another case like this: https://jazz.net/forums/viewtopic.php?t=17802 Hi .. I have just seen this at another customer as well. Is there any update on what is the cause and of course the fix ? |
Geoffrey Clemm (30.1k●3●30●35)
| answered Jul 05 '11, 7:31 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Since the forum has not been able to get you an answer to this problem,
you'll want to open a ticket with Rational support, so they can work with you directly. (Optionally, you can also open a work item for it yourself on jazz.net). Cheers, Geoff On 7/5/2011 4:53 AM, mcg wrote: rschoonwrote: |
CONFIG is one of the schemas that gets created as part of the 3.0.1 shared data warehouse. Were you able to successfully create the data warehouse DB?
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Since the forum has not been able to get you an answer to this problem, See also: Defect 168686 for RTC |
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Please run the server setup wizard and make sure the data warehouse setup pages for jts, ccm and qm show a green status after testing the connection.
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