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"Create new Work Item" not showing all types

Rob Logie (33825041) | asked Mar 01 '11, 11:55 p.m.
When using the webclient, on the 'Create new Work Item' function, not all work item types displayed.

There is an option 'Select Type' to display all work item types in a separate pop-up window.

Is it possible to configure RTC to display all available work item types without having to go to the pop up window ?

Thanks in Advance


Heather Leszczynski commented Jan 17 '14, 12:25 p.m. | edited Jan 17 '14, 12:28 p.m.

I'd be interested in knowing the answer to this question too.

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Rob Logie (33825041) | answered Jan 19 '14, 6:20 p.m.
Unfortunately you cannot change the maximum number of work items displayed in the Create new Work Item function.

- Rob

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Heather Leszczynski (114) | answered Jan 19 '14, 6:29 p.m.
Is there a way though to change the sort order of the work item types in either eclipse or the web UI so the ones we use the most can be displayed to users vs clicking the select type all the time?

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Rob Logie (33825041) | answered Jan 19 '14, 7:10 p.m.
Hi Heather
You can change the sort order of the work items displayed.  However, to do so requires changing the Process Configuration Source which does need to be done with care as you can easily break the project areas configuration if you make an error in changing it.

What you need to do is to reorder the work items definition in this section of the XML, "<configuration-data xmlns="" final="false" id="">"
If you search for the XML in italics above in the project configuration source you will find the part of the XML that defines the order.

RTC Will then display the workitems in the order you have defined.

- Rob

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