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RTC work item search "No Work Item Found"

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Chris Chinchiolo
(86●2●18●16) Mar 18 '11, 6:51 p.m.
I have an issue with a team that I moved the RTC console from one server to a new server. In the old location the user was able to see all Work Items, APAR #s, PMR #s, etc... Now on the new server they seem to see some info but not others when doing a search in the Web UI under work items tab. Is there a way to get the RTC to do a resync of the info to gather the list of Work Items, PMR, APR etc... for populating latest full text search?

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Philippe Krief
JAZZ DEVELOPER (561●2●5●5) Mar 20 '11, 6:57 p.m.
Hi

You need to re-index your repository;

repotools -rebuildTextIndices (for RTC 2.x)
repotools-jazz -rebuildTextIndices (for RTC 3.0)
and
repotools -reindex (for RTC 2.x)
repotools-jazz -reindex (for RTC 3.0)

Regards

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Chris Chinchiolo
(86●2●18●16) May 24 '11, 6:50 p.m.
Philippe
This worked great for RTC.
I have a similar issue in RQM 202IF4 after moving some consoles around.
Why would this accrue, isnt this indexing the data base? Or is this located in the console side?
Thanks for your help in advance
Chris

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Question asked: Mar 18 '11, 6:51 p.m.

Question was seen: 6,798 times

Last updated: Mar 18 '11, 6:51 p.m.

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