Not able to list Artifacts from the Web Interface

Hi all,

From the RRC client we can list requirements from a specific Project's Requirements View.
when we do access the same tab from the Web Client, nothing gets dispayed anymore (Same filters and attributes): it only dispalys the following message:
Loading artifacts...

Do you have any idea why the Web UI behaves that way since we are able to access the requirements individually either from the Recenent Requirements section or from RTC (through an ALM integration).

Any clues on what may possibly happen there?

Thanks!

Hi,
Tanks for the reply.
We did actually tried different browsers from multiple different locations.
We did try to access the concerned web pages with IE8, firefox 3.6 and unsupported browsers such as Chrome and Safari.
The behavior was the same each time.
Do you think that it has soething to do with indexation (during the setup process) since we've rebuilded the index for testing purposes, as required by the IBM Support team for another issue followed by a PMR.
Thanks.

Hi,
Tanks for the reply.
We did actually tried different browsers from multiple different locations.
We did try to access the concerned web pages with IE8, firefox 3.6 and unsupported browsers such as Chrome and Safari.
The behavior was the same each time.
Do you think that it has soething to do with indexation (during the setup process) since we've rebuilded the index for testing purposes, as required by the IBM Support team for another issue followed by a PMR.
Thanks.