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question asked: Mar 01 '11, 5:42 a.m.
question was seen: 4,884 times
last updated: Mar 01 '11, 5:42 a.m.

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RTC 3.0 "Start working" on a work item doesn't set

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Attila Mate (71●1●8●4) | asked Mar 01 '11, 5:42 a.m.
We've migrated from RTC 2.0.0.2 to RTC 3.0 and there's a significant change in behaviour: if I start working on a WI (state transition New -> In progress), RTC doesn't set this WI as current work. Also, if I stop working (In progress -> New), it doesn't remove it as current work.
How can we get back this very useful and much needed functionality?

Thanks,
Attila

3 answers

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Ralph Schoon (63.5k●3●36●46) | answered Mar 01 '11, 2:54 p.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Attila,

There is a "Set as current work item" and "Set as current work item" action on the work item's drop down menu and in the my work view but it does not trigger a state change. I could not find a way to configure any automation.

I am not sure what drives this change. You could raise a work item.

Ralph

We've migrated from RTC 2.0.0.2 to RTC 3.0 and there's a significant change in behaviour: if I start working on a WI (state transition New -> In progress), RTC doesn't set this WI as current work. Also, if I stop working (In progress -> New), it doesn't remove it as current work.
How can we get back this very useful and much needed functionality?

Thanks,
Attila
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permanent link
Geoffrey Clemm (30.1k●3●30●35) | answered Mar 02 '11, 1:23 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
I've created work item 155661 to bring back the 2.0 functionality.
Please feel free to add a comment indicating your interest/support.

Cheers,
Geoff

On 3/1/2011 3:06 PM, rschoon wrote:
Attila,

There is a "Set as current work item" and "Set as
current work item" action on the work item's drop down menu and
in the my work view but it does not trigger a state change. I could
not find a way to configure any automation.

I am not sure what drives this change. You could raise a work item.

Ralph

mate.attilawrote:
We've migrated from RTC 2.0.0.2 to RTC 3.0 and there's a significant
change in behaviour: if I start working on a WI (state transition New
-> In progress), RTC doesn't set this WI as current work. Also, if
I stop working (In progress -> New), it doesn't remove it as
current work.
How can we get back this very useful and much needed functionality?

Thanks,
Attila
0
permanent link
Attila Mate (71●1●8●4) | answered Mar 02 '11, 3:24 a.m.
Ralph: neither did I, hence my question :)
Geoff: thanks, I've commented work item 155661.

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