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Problem with RTC just after installation


Mateusz Chol (61) | asked Feb 23 '11, 4:55 a.m.
Hello!

I`ve got problem with RTC. After installation and starting server, I`m trying to get the localhost:9443/jazz/setup page to end installation. And it is written thera that Apche Tomcat/5.5.30 Error report HTTP Status 404 - /jazz/setup ...
description The requested resource (/jazz/setup) is not available.

I don`t know what to do and I`m not keen on this topics. The OS is Windows Server 2003, I have already installed "Java SE 6 Runtime Environment (JRE) Update 24".

Please, help me. What am I doing wrong? (I have already installed RTC for 4 times, always the same result)

5 answers



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Jose Miguel Ordax Cassa (2.4k4126100) | answered Feb 23 '11, 7:23 a.m.
Jazz Foundation has changed the context root to /jts in the new version.
Can you try: https://localhost:9443/jts/setup instead?

Hope this helps,

Chemi.

On 2/23/2011 11:08 AM, mchol wrote:
Hello!

I`ve got problem with RTC. After installation and starting server, I`m
trying to get the localhost:9443/jazz/setup page to end installation.
And it is written thera that Apche Tomcat/5.5.30 Error report HTTP
Status 404 - /jazz/setup ...
description The requested resource (/jazz/setup) is not available.

I don`t know what to do and I`m not keen on this topics. The OS is
Windows Server 2003, I have already installed "Java SE 6 Runtime
Environment (JRE) Update 24".

Please, help me. What am I doing wrong? (I have already installed RTC
for 4 times, always the same result)

permanent link
Dixie Fu (82) | answered Jul 31 '11, 7:49 p.m.
Hi Chemi,

I have the same problem. Using https://localhost:9443/jts/setup endup with the same problem.

What could be wrong?

Thanks,
Dixie

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Anthony Kesterton (7.5k9180136) | answered Aug 01 '11, 5:01 a.m.
JAZZ DEVELOPER
Hi Chemi,

I have the same problem. Using https://localhost:9443/jts/setup endup with the same problem.

What could be wrong?

Thanks,
Dixie


HI

Are you using Tomcat as your app server? If so - you should see a window with the output from Tomcat. If this says something like:

INFO: Server startup in 81950ms

then you know your server is up and running.

If not, try opening a command window and run server.startup.bat and see if it reports any problems.

anthony

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Pawan Gupta (11) | answered Nov 02 '11, 11:03 a.m.
I was also having problem running Quality Manager. I did the following:

First, "Start the CML App Server" as an Administrator (Windows 7 user)
Then, if you want to access Quality Manager Setup, then use https://localhost:9443/qm/setup instead of https://localhost:9443/jazz/setup


Hi Chemi,

I have the same problem. Using https://localhost:9443/jts/setup endup with the same problem.

What could be wrong?

Thanks,
Dixie


HI

Are you using Tomcat as your app server? If so - you should see a window with the output from Tomcat. If this says something like:

INFO: Server startup in 81950ms

then you know your server is up and running.

If not, try opening a command window and run server.startup.bat and see if it reports any problems.

anthony

permanent link
Joseph Nelson (19258) | answered Aug 23 '12, 1:49 a.m.

I ran into this exact same issue. I installed the evaluation topology onto a 64x Windows 7 machine and got a 404 when going to the URL provided in the setup guide. There were a lot of errors being thrown by Tomcat, however, such as "invalid scratch disk" and so on.

I shut down the server and then restarted, but I used "run as administrator" on my second attempt and it did not encounter these errors.

In short, the server needs to be started with administrator level permissions in Windows 7.

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