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question asked: Jan 19 '11, 4:48 p.m.
question was seen: 11,554 times
last updated: Feb 22 '13, 11:00 a.m.

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Cannot remove trial licenses

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Tim Barrios (26●1●10●5) | asked Jan 19 '11, 4:48 p.m.
I installed RTC 3.0 with trial licenses but now have permanent keys. I installed the permanent keys but when I try to remove the trial licenses, I get an error:

Cannot remove the license "com.ibm.team.rtc.developer". The licenses is included as part of the server

So, how do I get ride of these trial licenses?

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Lars Fockele (22●1●7●9) | answered Feb 22 '13, 10:56 a.m.
edited Feb 22 '13, 11:00 a.m.
Hello,

I've the same problem. I installed RTC version 4.0 (to do the RTC Extension Workshop), loaded the 10 developer licenses and can't switch to them because there are the old expired trial licenses. Here is a screenshot:

RTC licenses

When I want to add a license to a user, it looks like the following:

license 2

Any idea what to do?

Thanks a lot,
Lars

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