Resolution field loses information

Hi Guys,

When changing a Work Item, the field Resolution becomes empty.
To reproduce the behavior:
1) Create a work Item.
2) Make sure you have the Resolution Field filled with some
information.
3) List this work Item in a query.
4) Open the Work Item and make a change, then click Save.
5) List this work Item again.
6) The Resolution field is filled with no information.

Can you please advise if this could be a defect or maybe we
already have an opened defect for that.

Thanks in advance,

Ricardo Dias

If the change you made to the work item did not modify its Status, then
the Resolution property should not have been affected. So if you are
seeing that happen, please submit a defect (please provide specifics,
such as RTC version, process template, work item type, what change you
made, etc.).

Cheers,
Geoff

On 12/29/2010 6:53 AM, rpaulad wrote:

Hi Guys,

When changing a Work Item, the field Resolution becomes empty.
To reproduce the behavior:
1) Create a work Item.
2) Make sure you have the Resolution Field filled with some
information.
3) List this work Item in a query.
4) Open the Work Item and make a change, then click Save.
5) List this work Item again.
6) The Resolution field is filled with no information.

Can you please advise if this could be a defect or maybe we
already have an opened defect for that.

Thanks in advance,

Ricardo Dias