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Repository Connection Validation

when i try to connect to RRC client I am getting the following error

"CRRRC2260E the connection to the repository doesn't work.
Reason: Internal Server Error
Do you want to continue with the current URL information?"

What should be done for the connection to get established?

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4 answers

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I would start by checking the jazz.log and rdm.log files on the server to see if there is any more meaningful information there. You might also check the client-side .log file to see if there's more there, but I think the server more likely is the place to check.

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I would start by checking the jazz.log and rdm.log files on the server to see if there is any more meaningful information there. You might also check the client-side .log file to see if there's more there, but I think the server more likely is the place to check.


the link https://rrc:9443/jazz is working fine on the browser. but when I give https://rrc:9443/rdm I am getting the following error.

"Response: 500Internal Server ErrorCRJZS0033E Invalid consumer key. The consumer may not be registered."

can you tell me what has to be done? meanwhile i will get the errors from the log file.

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Maybe we should backup a second. Can who give me some context or historical information? Is this a new server install and you're trying to connect for the first time or is this an install that had been working and suddenly stopped?

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Maybe we should backup a second. Can who give me some context or historical information? Is this a new server install and you're trying to connect for the first time or is this an install that had been working and suddenly stopped?


Quick question: I am assuming that this is RRC V2, and that when you ran the setup you ran

After disabling pop-up blockers, point your Web browser to the following URL: https://:9443/rdm/setup


as described in this help

https://publib.boulder.ibm.com/infocenter/rpcmpose/v2r0/index.jsp?topic=/com.ibm.rational.rrc.install_upgrade.doc/topics/t_install_rpc.html

and not

URL: https://:9443/jazz/setup

I ask because the second URL will only setup the jazz sever and not the RRC fronting server application that uses the jazz server. The first URL is needed to setup both.

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Question asked: Nov 08 '10, 2:03 a.m.

Question was seen: 6,526 times

Last updated: Nov 08 '10, 2:03 a.m.

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