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Problem with Integration C/ALM V2

I installed each tool in a different machine (VM Ware) and I did all standard configurations. After that I configured the cross communication in all servers and accept all requests very well.

Until this point everything work fine, but when I try to configure a external link in a project area, for example in a RQM project area, I receive the follow message:

Failed to read service provider catalog resource:

Unable to load URL: /jazz/proxy?uri=https://rtcserver:9443/jazz/rootservices, Status: 500

Do you know what the problem is?

Thanks

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3 answers

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Hi Walter,

if you are talking about 3.0 (betas) the URI root might be false. In 3.0 the URI roots change e.g. to

https://rtcserver:9443/qm/rootservices
https://rtcserver:9443/CCM/rootservices

This needs to be taken into account in the setup.

For 2.x I am not sure 500 is an internal error and only more details e.g. the logs could help finding the cause.

Ralph

I installed each tool in a different machine (VM Ware) and I did all standard configurations. After that I configured the cross communication in all servers and accept all requests very well.

Until this point everything work fine, but when I try to configure a external link in a project area, for example in a RQM project area, I receive the follow message:

Failed to read service provider catalog resource:

Unable to load URL: /jazz/proxy?uri=https://rtcserver:9443/jazz/rootservices, Status: 500

Do you know what the problem is?

Thanks

0 votes


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Walter: Could you please let us know the versions of the applications you are using and also attach the log files (available under <install>/server/logs)

Thanks,
- Bill

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Question asked: Sep 09 '10, 7:41 p.m.

Question was seen: 6,795 times

Last updated: Sep 09 '10, 7:41 p.m.

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