How do I find the Windows 7 value for "fully qualified hostname"?

Hi Kathy,

what I typically do is to put an alias into C:/windows/System32/drivers/etc/hosts for example

# localhost name resolution is handled within DNS itself.
127.0.0.1       localhost
127.0.0.1       clm.example.com

This allows me to use clm.example.com as a fully qualified host name.

Was the tomcat server started up OK?

Hi Kathy,

localhost should work fine in your laptop installation for demos. You use fully qualified hostname if you want to access this server from another computer. Did you install default Derby and Tomcat? Before running the server setup you must start the application server. If you installed Tomcat, you can start it from start > All Programs > IBM Collaborative Lifecycle Management > Start the Jazz Team Server, then wait until everything is deployed and applications are started. Do not close the Tomcat window. You have to keep that session alive as long as you want to be connected to the JTS.

Hope this helps,

Mahmoud

 On Windows 7 you can find the fully qualified hostname in the System panel of the Control Panel. There will be a section called Computer name, domain, and workgroup settings that list:

• Computer name
• Full computer name
• Computer description
• Domain

Hi Kathy

It sounds like things may have got a bit messy.  You need to do the following

1) set up your etc/hosts file so it can use a fixed fully-qualified domain name as Ralph has suggested.
2) Uninstall RTC and then delete all the files/directories left over in c:\program files(x86)\JazzTeamServer (assuming you used the default settings)  so you really are starting from scratch.
3) Reinstall RTC - use another directory as suggested above - I replace c:\Program Files(x86) with c:\IBM (shorter names are better on Windows :-)
4) Run server.startup to start RTC. 

If you get errors on startup - stop right there and come back here for help.

Assuming you don't have errors - then you can go to the https://[servername]:9443/jts/setup and you will be able to fill in the server name and continue with setup.

LDAP only becomes relevant if you enable LDAP - by default you would be using Tomcat and store users names in Tomcat's user directory.

Hope that helps

anthony

Thanks to all for answering my question.  See answers for multiple ways to get a "fully qualififed hostname"As I am still having problems, I will do a new post.

Thanks so much to all that took the time to respond, especially Anthony, who told me how to fix my problem.

I have a few suggestions for people who want to set up a single user demo of RTC on Windows 7, using Derby for the database, and Apache Tomcat for the server  [feel free to correct]:

1. Before beginning, make sure you have a fully qualified hostname  or create one similar to clmwb.example.com in the etc\hosts file.  For people not familiar with this,
1. Open Windows start menu, search for a text editor such as Notepad, right  click, and choose “Run as administrator”
2. In Notepad, select "File", "Open" and navigate to C:\Windows\System32\drivers\etc
3. Change file type to  "All Files (*.*)"  "hosts" should be in the list of files
4. Select "hosts"  [file will open]
5. View contents and add one line with a name similar to  clmwb.example.com for the same IP address as localhost.  For example:  127.0.0.1       clmwb.example.com
6. Save file, making sure there is no # before the file name
7. [I rebooted, I am not sure this needs to be done]
2. In IBM Installation Manager, install all files to a directory that does not contain a space.  Therefore change the default directory of C:\Program Files to something short like C:\IBM
3. After starting the Apache Tomcat server, make sure there are no SEVERE errors in the Apache Tomcat console window before running the setup wizard.
4. I ran the Express Setup, not the Custom Setup