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RTC and RAM - RAM configuration error


Jeff Stratford (7182) | asked Jul 15 '10, 12:04 p.m.
What is the linkage between RTC and RAM?

When I start attempt to access RAM using...
https://localhost:13443/ram

I get take to the configuration error page
https://localhost:13443/ram/faces/error/errorConfiguration.jsp

There are no errors on the page.
I save the page and I get the following error....

CRJAZ0062I Invalid username ("admin") or password. (Note: usernames and
passwords are case-sensitive.)
The IBM Rational Team Concert server was not accessed.

I give it the uid and password of admin/admin and I get the same error
message.

The url for RTC is....

https://aimcp020.austin.ibm.com:13443/jazz

Now the fun starts.

From my browser, I can access the RTC url above and log in using
admin/admin.

I cannot remove the linkage between these 2 products.

Please tell me where is the RAM configuration going when it is trying to
access or test the url? What is the linkage between these products.

Why are they not talking with each other as they should?
Why can't I break the link to them so I can at least use one of them?

2 answers



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Jeff Stratford (7182) | answered Jul 15 '10, 12:23 p.m.
On 7/15/2010 12:04 PM, Jeff Stratford wrote:
What is the linkage between RTC and RAM?

When I start attempt to access RAM using...
https://localhost:13443/ram

I get take to the configuration error page
https://localhost:13443/ram/faces/error/errorConfiguration.jsp

There are no errors on the page.
I save the page and I get the following error....

CRJAZ0062I Invalid username ("admin") or password. (Note: usernames and
passwords are case-sensitive.)
The IBM Rational Team Concert server was not accessed.

I give it the uid and password of admin/admin and I get the same error
message.

The url for RTC is....

https://aimcp020.austin.ibm.com:13443/jazz

Now the fun starts.

From my browser, I can access the RTC url above and log in using
admin/admin.

I cannot remove the linkage between these 2 products.

Please tell me where is the RAM configuration going when it is trying to
access or test the url? What is the linkage between these products.

Why are they not talking with each other as they should?
Why can't I break the link to them so I can at least use one of them?

I re ran the setup and it flagged an invalid RTC configuration.
I re did that part and all appears to working now.

Thank you Rich for you help and patience.

Jeff

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Rogério Ramos da Silva (3352527) | answered Dec 21 '10, 2:03 p.m.


history supressed

I re ran the setup and it flagged an invalid RTC configuration.
I re did that part and all appears to working now.

Thank you Rich for you help and patience.

Jeff


Is that the only way to make this works?

I've configured my environment, but now, the configured user should be changed, I try to redefine the new valid user, but the RTC can't be accessed. I also did the config on the jazz_war users and roles permissions, but didn't works.

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