License key not found
I clearly have the keys installed and to the best of my knowledge I have
the proper port configured. Please look at the attached screen shots. I went through this last year with my temp key and it took someone logging into my machine to get it working. I'm afraid I'm going to need assistance again. Please help. Thank you Jeff |
11 answers
Hi,
You need an Enterprise Server license too. You need one for each physical RAM WAS server instance. Your list only shows User Floating licenses. Rich |
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On 7/14/2010 4:15 PM, Rich Kulp wrote:
Hi, for "Enterprise edition <b>Server</b> license". Not floating license. Thanks, Rich |
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On 7/14/2010 4:15 PM, Rich Kulp wrote:
Hi, Have 2 there in the picture. One is the AU and the other, I thought was for the Enterprise publisher. I have added a third key: IBM Rational Asset Manager Enterprise Edition Svr license key. The lm server restarted and still no contact. All of the ones I downloaded have an option to make them floating. So I've been specifying a value. Is that what is killing me? Jeff |
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On 7/14/2010 4:32 PM, Jeff Stratford wrote:
On 7/14/2010 4:15 PM, Rich Kulp wrote: Floating Flexlm doesn't mean anything for RAM. All of RAM's licenses are Flexlm floating. There are two style of licenses, Server licenses which are required per RAM server instance, and User licenses, which are required per user. There are two types of User licenses, one Authorized which needs to be assigned to a particular user in RAM, and the other is RAM Floating which be allocated to a user as needed. When you added the Enterprise Server license did you then restart RAM and give it a try? If you did what was the exact message? Rich |
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On 7/14/2010 5:00 PM, Rich Kulp wrote:
On 7/14/2010 4:32 PM, Jeff Stratford wrote: Ok, I restarted but now get the configuration error page and when I go to the configuration page, there are no errors. If I save he page I get an error on the RTC path... https://aimcp020.austin.ibm.com:13443/jazz CRJAZ0062I Invalid username ("admin") or password. (Note: usernames and passwords are case-sensitive.) The IBM Rational Team Concert server was not accessed. This is all rather strange. Jeff |
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On 7/14/2010 9:12 PM, Jeff Stratford wrote:
On 7/14/2010 5:00 PM, Rich Kulp wrote: This is the only errors I see in the ramDebug.log are related to the uid and password for RTC and that is after I attempt to save the page. there is no indication of what my configuration error is. |
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Hi,
Did you fix the RTC error? That is also considered a configuration error. You need to have all errors on the config page fixed. One nagging problem we have is that when there is a configuration error we DON'T show the error when you go to the config page UNTIL you do a save, then we show the error. Rich |
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On 7/15/2010 10:12 AM, Rich Kulp wrote:
Hi, I have not been able to fix the RTC error. I have tried all possible combinations of ports and paths. the one I reported gives me the most reasonable error, e.g. uid and password are wrong. The problem is that admin/admin are the only passwords that I are available. I took this option for the user registry. com.ibm.ram.repository.custom.LDAPUserInformationFactory admin shows up as a user but the ID I provide is not working. admin/admin is obviously working for the RAM but not RTC. I have no tools or logs left to help me debug this. Jeff |
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What did you use when you created the RTC? It needs to be the
userid/password that THE RTC is using. Not RAM. Rich |
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On 7/15/2010 11:16 AM, Rich Kulp wrote:
What did you use when you created the RTC? It needs to be the I don't recall given the opportunity to create this. Where is the file that in can inspect and change manaully. I thought the initial uid and password were generated automatically. Jeff |
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