It's all about the answers!

Ask a question

Migrate Process template from RTC 2.0.0.2 to RTC 3.0 M6a


Judy Yi (41133) | asked Jul 07 '10, 10:51 a.m.
What is the proper procedure to move a process template from RTC2.0.0.2 to RTC 3.0 M6a? The following is stated in the 'Help' section "importing/exporting process templates"...

"You can import templates only from the same version of the product. If you attempt to import templates from a different version, you receive an error message with instructions for how to migrate the template to the product version that you are using."

I received an error message (see below) but did receive the proper instructions for how to migrate the template to a RTC 3.0m6aversion.

Error message received during initialization of project area:
Problem
An unhandled exception occurred during "Set up Main Project Structures".

CRJAZ0215I Item not found: com.ibm.team.workitem.common.internal.model.impl.CategoryHandleImpl@4d344d34 (stateId: , itemId: , origin: <unset>, immutable: <unset>)

Reason
Initializes a project area with the pieces necessary to start work on a project.


Appreciate the support.
Judy Yi

8 answers



permanent link
Geoffrey Clemm (30.1k23035) | answered Jul 07 '10, 5:02 p.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
To upgrade your process templates, import them into a repository that is
currently at the version from which those templates were exported.
Then upgrade that repository (using the normal repository migration
tooling). Then export those templates, and they will be at the version
level of the upgraded repository.

Note: The error message you show below doesn't look like the one you'd
get because of a template version mis-match, but maybe the process team
could comment on that.

Cheers,
Geoff

On 7/7/2010 10:53 AM, judy7265 wrote:
What is the proper procedure to move a process template from
RTC2.0.0.2 to RTC 3.0 M6a? The following is stated in the 'Help'
section "importing/exporting process templates"...

"You can import templates only from the same version of the
product. If you attempt to import templates from a different version,
you receive an error message with instructions for how to migrate the
template to the product version that you are using."

I received an error message (see below) but did receive the proper
instructions for how to migrate the template to a RTC 3.0m6aversion.

Error message received during initialization of project area:
Problem
An unhandled exception occurred during "Set up Main Project
Structures".

CRJAZ0215I Item not found:
com.ibm.team.workitem.common.internal.model.impl.CategoryHandleImpl@4d344d34
(stateId: , itemId: , origin:<unset>, immutable:
unset>)

Reason
Initializes a project area with the pieces necessary to start work on
a project.


Appreciate the support.
Judy Yi

permanent link
Martha (Ruby) Andrews (3.0k44051) | answered Jul 07 '10, 6:24 p.m.
JAZZ DEVELOPER
Did you use File > Import to import the template, or was it available in the repository after you moved for RTC 2.0.0.2 to RTC 3.0M6a? Is this a template that ships with RTC, or one you created?

Thanks,
Martha

To upgrade your process templates, import them into a repository that is
currently at the version from which those templates were exported.
Then upgrade that repository (using the normal repository migration
tooling). Then export those templates, and they will be at the version
level of the upgraded repository.

Note: The error message you show below doesn't look like the one you'd
get because of a template version mis-match, but maybe the process team
could comment on that.

Cheers,
Geoff

On 7/7/2010 10:53 AM, judy7265 wrote:
What is the proper procedure to move a process template from
RTC2.0.0.2 to RTC 3.0 M6a? The following is stated in the 'Help'
section "importing/exporting process templates"...

"You can import templates only from the same version of the
product. If you attempt to import templates from a different version,
you receive an error message with instructions for how to migrate the
template to the product version that you are using."

I received an error message (see below) but did receive the proper
instructions for how to migrate the template to a RTC 3.0m6aversion.

Error message received during initialization of project area:
Problem
An unhandled exception occurred during "Set up Main Project
Structures".

CRJAZ0215I Item not found:
com.ibm.team.workitem.common.internal.model.impl.CategoryHandleImpl@4d344d34
(stateId: , itemId: , origin:<unset>, immutable:
unset>)

Reason
Initializes a project area with the pieces necessary to start work on
a project.


Appreciate the support.
Judy Yi

permanent link
Judy Yi (41133) | answered Jul 07 '10, 6:59 p.m.
I have RTC 3.0 running on a different server. I exported the template from RTC 2.0.0.2 server and used the Web UI import tool to import to RTC 3.0M6a server and then recieved the error in my earlier post.

The template is not a version that ships with RTC - we created this one.

Thanks,
Judy

Did you use File > Import to import the template, or was it available in the repository after you moved for RTC 2.0.0.2 to RTC 3.0M6a? Is this a template that ships with RTC, or one you created?

Thanks,
Martha

To upgrade your process templates, import them into a repository that is
currently at the version from which those templates were exported.
Then upgrade that repository (using the normal repository migration
tooling). Then export those templates, and they will be at the version
level of the upgraded repository.

Note: The error message you show below doesn't look like the one you'd
get because of a template version mis-match, but maybe the process team
could comment on that.

Cheers,
Geoff

On 7/7/2010 10:53 AM, judy7265 wrote:
What is the proper procedure to move a process template from
RTC2.0.0.2 to RTC 3.0 M6a? The following is stated in the 'Help'
section "importing/exporting process templates"...

"You can import templates only from the same version of the
product. If you attempt to import templates from a different version,
you receive an error message with instructions for how to migrate the
template to the product version that you are using."

I received an error message (see below) but did receive the proper
instructions for how to migrate the template to a RTC 3.0m6aversion.

Error message received during initialization of project area:
Problem
An unhandled exception occurred during "Set up Main Project
Structures".

CRJAZ0215I Item not found:
com.ibm.team.workitem.common.internal.model.impl.CategoryHandleImpl@4d344d34
(stateId: , itemId: , origin:<unset>, immutable:
unset>)

Reason
Initializes a project area with the pieces necessary to start work on
a project.


Appreciate the support.
Judy Yi

permanent link
Martha (Ruby) Andrews (3.0k44051) | answered Jul 07 '10, 7:57 p.m.
JAZZ DEVELOPER
Hi Judy,

From the error, it looks like the action is looking for a category that did not get created.

I am not familiar with the Set up Main Project Structures project area initialization follow up action. Is this one you are providing?

Thanks,
Martha
Jazz Developer, Process Component

Did you use File > Import to import the template, or was it available in the repository after you moved for RTC 2.0.0.2 to RTC 3.0M6a? Is this a template that ships with RTC, or one you created?

Thanks,
Martha

To upgrade your process templates, import them into a repository that is
currently at the version from which those templates were exported.
Then upgrade that repository (using the normal repository migration
tooling). Then export those templates, and they will be at the version
level of the upgraded repository.

Note: The error message you show below doesn't look like the one you'd
get because of a template version mis-match, but maybe the process team
could comment on that.

Cheers,
Geoff

On 7/7/2010 10:53 AM, judy7265 wrote:
What is the proper procedure to move a process template from
RTC2.0.0.2 to RTC 3.0 M6a? The following is stated in the 'Help'
section "importing/exporting process templates"...

"You can import templates only from the same version of the
product. If you attempt to import templates from a different version,
you receive an error message with instructions for how to migrate the
template to the product version that you are using."

I received an error message (see below) but did receive the proper
instructions for how to migrate the template to a RTC 3.0m6aversion.

Error message received during initialization of project area:
Problem
An unhandled exception occurred during "Set up Main Project
Structures".

CRJAZ0215I Item not found:
com.ibm.team.workitem.common.internal.model.impl.CategoryHandleImpl@4d344d34
(stateId: , itemId: , origin:<unset>, immutable:
unset>)

Reason
Initializes a project area with the pieces necessary to start work on
a project.


Appreciate the support.
Judy Yi

permanent link
Judy Yi (41133) | answered Jul 08 '10, 9:06 a.m.
Hi Martha,

I created a new project in RTC 3.0m6a, assigned a process template that was exported from RTC 2.0.0.2 into my new RTC 3.0m6a project, actioned "Initialize" project, and now receiving the error in my orginial request.

From the previous response, it sounds like I need to reinstall RTC 2.0.0.2 then upgrade to RTC 3.0m6a - is this the only way to re-use the process template from RTC 2.0.0.2 with RTC 3.0m6a?

Thanks,
Judy

Hi Judy,

From the error, it looks like the action is looking for a category that did not get created.

I am not familiar with the Set up Main Project Structures project area initialization follow up action. Is this one you are providing?

Thanks,
Martha
Jazz Developer, Process Component

Did you use File > Import to import the template, or was it available in the repository after you moved for RTC 2.0.0.2 to RTC 3.0M6a? Is this a template that ships with RTC, or one you created?

Thanks,
Martha

To upgrade your process templates, import them into a repository that is
currently at the version from which those templates were exported.
Then upgrade that repository (using the normal repository migration
tooling). Then export those templates, and they will be at the version
level of the upgraded repository.

Note: The error message you show below doesn't look like the one you'd
get because of a template version mis-match, but maybe the process team
could comment on that.

Cheers,
Geoff

On 7/7/2010 10:53 AM, judy7265 wrote:
What is the proper procedure to move a process template from
RTC2.0.0.2 to RTC 3.0 M6a? The following is stated in the 'Help'
section "importing/exporting process templates"...

"You can import templates only from the same version of the
product. If you attempt to import templates from a different version,
you receive an error message with instructions for how to migrate the
template to the product version that you are using."

I received an error message (see below) but did receive the proper
instructions for how to migrate the template to a RTC 3.0m6aversion.

Error message received during initialization of project area:
Problem
An unhandled exception occurred during "Set up Main Project
Structures".

CRJAZ0215I Item not found:
com.ibm.team.workitem.common.internal.model.impl.CategoryHandleImpl@4d344d34
(stateId: , itemId: , origin:<unset>, immutable:
unset>)

Reason
Initializes a project area with the pieces necessary to start work on
a project.


Appreciate the support.
Judy Yi

permanent link
Martha (Ruby) Andrews (3.0k44051) | answered Jul 09 '10, 2:15 p.m.
JAZZ DEVELOPER
Hi Judy,

My teammate pointed out that the failure looks like one that has been reported previously. See https://jazz.net/jazz/resource/itemName/com.ibm.team.workitem.WorkItem/68872 . Once a project area initialization has failed, it continues to fail due to the Item Not Found for the CategoryHandleImpl.

Can you try re-starting the server and re-running the initialization. If it fails again, set the Team Advisor view to "Show Detail Tree" and drill down to find the primary cause. The Show Detail Tree button is at the top right of the view and has a "tree" of red, green and yellow nodes.

Martha
Jazz Developer, Process Component

Hi Martha,

I created a new project in RTC 3.0m6a, assigned a process template that was exported from RTC 2.0.0.2 into my new RTC 3.0m6a project, actioned "Initialize" project, and now receiving the error in my orginial request.

From the previous response, it sounds like I need to reinstall RTC 2.0.0.2 then upgrade to RTC 3.0m6a - is this the only way to re-use the process template from RTC 2.0.0.2 with RTC 3.0m6a?

Thanks,
Judy

Hi Judy,

From the error, it looks like the action is looking for a category that did not get created.

I am not familiar with the Set up Main Project Structures project area initialization follow up action. Is this one you are providing?

Thanks,
Martha
Jazz Developer, Process Component

Did you use File > Import to import the template, or was it available in the repository after you moved for RTC 2.0.0.2 to RTC 3.0M6a? Is this a template that ships with RTC, or one you created?

Thanks,
Martha

To upgrade your process templates, import them into a repository that is
currently at the version from which those templates were exported.
Then upgrade that repository (using the normal repository migration
tooling). Then export those templates, and they will be at the version
level of the upgraded repository.

Note: The error message you show below doesn't look like the one you'd
get because of a template version mis-match, but maybe the process team
could comment on that.

Cheers,
Geoff

On 7/7/2010 10:53 AM, judy7265 wrote:
What is the proper procedure to move a process template from
RTC2.0.0.2 to RTC 3.0 M6a? The following is stated in the 'Help'
section "importing/exporting process templates"...

"You can import templates only from the same version of the
product. If you attempt to import templates from a different version,
you receive an error message with instructions for how to migrate the
template to the product version that you are using."

I received an error message (see below) but did receive the proper
instructions for how to migrate the template to a RTC 3.0m6aversion.

Error message received during initialization of project area:
Problem
An unhandled exception occurred during "Set up Main Project
Structures".

CRJAZ0215I Item not found:
com.ibm.team.workitem.common.internal.model.impl.CategoryHandleImpl@4d344d34
(stateId: , itemId: , origin:<unset>, immutable:
unset>)

Reason
Initializes a project area with the pieces necessary to start work on
a project.


Appreciate the support.
Judy Yi

permanent link
Judy Yi (41133) | answered Jul 26 '10, 1:32 p.m.
Hi -

I found a submitted defect on this https://jazz.net/jazz/web/projects/Jazz%20Foundation#action=com.ibm.team.workitem.viewWorkItem&id=118239

There is also a workaround added.
Thanks,
Judy

Hi Judy,

My teammate pointed out that the failure looks like one that has been reported previously. See https://jazz.net/jazz/resource/itemName/com.ibm.team.workitem.WorkItem/68872 . Once a project area initialization has failed, it continues to fail due to the Item Not Found for the CategoryHandleImpl.

Can you try re-starting the server and re-running the initialization. If it fails again, set the Team Advisor view to "Show Detail Tree" and drill down to find the primary cause. The Show Detail Tree button is at the top right of the view and has a "tree" of red, green and yellow nodes.

Martha
Jazz Developer, Process Component

Hi Martha,

I created a new project in RTC 3.0m6a, assigned a process template that was exported from RTC 2.0.0.2 into my new RTC 3.0m6a project, actioned "Initialize" project, and now receiving the error in my orginial request.

From the previous response, it sounds like I need to reinstall RTC 2.0.0.2 then upgrade to RTC 3.0m6a - is this the only way to re-use the process template from RTC 2.0.0.2 with RTC 3.0m6a?

Thanks,
Judy

Hi Judy,

From the error, it looks like the action is looking for a category that did not get created.

I am not familiar with the Set up Main Project Structures project area initialization follow up action. Is this one you are providing?

Thanks,
Martha
Jazz Developer, Process Component

Did you use File > Import to import the template, or was it available in the repository after you moved for RTC 2.0.0.2 to RTC 3.0M6a? Is this a template that ships with RTC, or one you created?

Thanks,
Martha

To upgrade your process templates, import them into a repository that is
currently at the version from which those templates were exported.
Then upgrade that repository (using the normal repository migration
tooling). Then export those templates, and they will be at the version
level of the upgraded repository.

Note: The error message you show below doesn't look like the one you'd
get because of a template version mis-match, but maybe the process team
could comment on that.

Cheers,
Geoff

On 7/7/2010 10:53 AM, judy7265 wrote:
What is the proper procedure to move a process template from
RTC2.0.0.2 to RTC 3.0 M6a? The following is stated in the 'Help'
section "importing/exporting process templates"...

"You can import templates only from the same version of the
product. If you attempt to import templates from a different version,
you receive an error message with instructions for how to migrate the
template to the product version that you are using."

I received an error message (see below) but did receive the proper
instructions for how to migrate the template to a RTC 3.0m6aversion.

Error message received during initialization of project area:
Problem
An unhandled exception occurred during "Set up Main Project
Structures".

CRJAZ0215I Item not found:
com.ibm.team.workitem.common.internal.model.impl.CategoryHandleImpl@4d344d34
(stateId: , itemId: , origin:<unset>, immutable:
unset>)

Reason
Initializes a project area with the pieces necessary to start work on
a project.


Appreciate the support.
Judy Yi

permanent link
Claus Hjerrild Pedersen (8521617) | answered Sep 06 '11, 6:14 a.m.
RQM ver 3.0.1
When we try to open a specific testcase we receive an error.
The problem started after we deleted a RQM auto-generated work item which was linked to the test case.

CRJAZ0215I The following record was not found in the database: com.ibm.team.workitem.common.internal.model.impl.WorkItemHandleImpl@236c236c (stateId: , itemId: , origin: , immutable: )

Does anyone have a suggestion how to solve this?

Thanks in advance
Claus Hjerrild Pedersen

Your answer


Register or to post your answer.