Got Stuck : Instalaltion of RTC 2.0.0.x on WebSphere 7.0.0.7
I am installing the RTC v2.0.0.2iFix Enterprise trial version on WebSphere 7.0.0.7 and i got stuck at bringing up the Jazz Team Server on https://localhost:9443/jazz/setup.
One of the following things happen for me : * A Blank screen appears saying "Loading" or * Error 404: ProxyServlet: /jazz/setup or * "You are not authorized to access the Jazz Team Server Admin UI" On Websphere i have a admin account as "admin" and password "123abc" and i have associated this account with the Jazz Users and Admins while installing the jazz.war application. I tried multiple things including.. * changing the relative to absolute paths on teamserver.properties (i use Derby DB) * Create some users and associated them to different Jazz Groups. (I don't have an LDAP. So, i manually create users.) Another problem is i am not at all asked the authentication when i access the URL https://localhost:9443/jazz/setup. Instead it directly throws one of the above messages. I am on the critical path with this demo. Appreciate any immediate solution. And i really need all your help! <added> The jazz.log has no errors or exceptions. Following is the complete log. 2010-06-12 20:31:30,453 INFO uration.OverridablePropertyFileServerConfiguration - CRJAZ1363I Loading configuration from "file:///D:/RTC/jazz/server4WSA/conf/jazz/teamserver.properties". 2010-06-12 20:31:32,562 INFO .repository.service.internal.rdb.ConnectionFactory - CRJAZ1365I Attempting Initial Database Connection Using Db Name/Location: D:/RTC/jazz/server4WSA/repositoryDB 2010-06-12 20:31:35,828 INFO .repository.service.internal.rdb.ConnectionFactory - CRJAZ1364I Initial database connection successful Db Product Name: Apache Derby Db Product Version: 10.3.3.1 - (677131) Db URL: jdbc:derby:D:/RTC/jazz/server4WSA/repositoryDB Jdbc Driver Name: Apache Derby Embedded JDBC Driver Jdbc Driver Version: 10.3.3.1 - (677131) 2010-06-12 20:31:38,515 INFO m.team.fulltext.service.internal.index.IndexConfig - CRJAZ8192I: Fulltext Index Location: D:\RTC\WebSphere\AppServer\profiles\AppSrv01\workitemindex\fulltext_index 2010-06-12 20:31:38,531 INFO m.team.fulltext.service.internal.index.IndexConfig - CRJAZ8190E: The fulltext index location property (indexLocation) should point to an absolute directory but is currently set to 'workitemindex' 2010-06-12 20:31:42,328 WARN com.ibm.team.repository - CRJAZ0956I The server's license will expire on Aug 11, 2010 8:31 PM. 2010-06-12 20:31:55,187 WARN com.ibm.team.repository.servlet.TeamServerServlet - CRJAZ1181I Security notice during initialization: Allowing ADMIN user access. It is recommended that you disable the ADMIN user and create a real user with administrative rights. |
5 answers
Hello,
Ensure to enable the following 2 options in WAS: 1. On WAS 7.0.0.7, navigate to Security -> Global Security -> Web and SIP Security -> General Settings, selecting the checkbox for "Use available authentication data when an unprotected URI is accessed" 2. Ensure Application security is enabled. Susan Wu Jazz/RTC Support I am installing the RTC v2.0.0.2iFix Enterprise trial version on WebSphere 7.0.0.7 and i got stuck at bringing up the Jazz Team Server on https://localhost:9443/jazz/setup. |
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Thank you. Yes, with the number of configuration settings, i missed this out and after weekend's effort, i figured this out.
In general, i have the following check points for anyone who sees this post in future. * Check if the relative path of the database is replaced with the absolute path in the <jazzWSRoot>/server/conf/jazz/teamserver.properties file. * Make sure that the JAZZ_HOME property is set to "file:///<jazzWSRoot>/server/conf" without spaces in the path and the physical files exist. * Make sure that the Security settings are done exactly as described. * ---- Enable administrative security * ---- Enable application security * ---- Disable ALL Java 2 options * Make sure that you enable the "Use available authentication data when an unprotected URI is accessed" option from Global Security Settings These check pints should get anyone there. Thanks, Krishna Hello, |
Hello,
I setup RTC 3.0 to run on WAS 7.0.0.9 based on the instructions from info-center and from forum post http://jazz.net/forums/viewtopic.php?t=11118&highlight=websphere 1. If I provide https://<hostname>:9443/rtc/setup I've got the error: Error 404: ProxyServlet: /rtc/setup . 2. If I provide https://<hostname>:9443/rtc/admin I'm able to get to log-in screen but when I try to log-in as 'admin' ( admin is administrator for WAS ) I've got the failure: You are not authorized to access Jazz Team Server Admin UI could someone help why I fail to get to setup page? Any help would be appreciated. Thanks |
Beyond being "admin" the WAS administrator ... is it mapped to J2EE "JazzAdmins" jazz role?
On the other hand, did you deploy RTC with "jazz" or "rtc" as the context root? I hope it helps. Regards, Jorge |
Beyond being "admin" the WAS administrator ... is it mapped to J2EE "JazzAdmins" jazz role? Hi, thanks for reply, I'm all set now, My problem was that I didn't know that I have to map RTC groups in WAS. That made a difference ( of course ). Regards |
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