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Error while opening a custom workitem type

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Shashikant Padur
JAZZ DEVELOPER (4.3k●2●7) Feb 28 '08, 10:56 a.m.
I am seeing the following error when opening an custom workitem type ...

Error running operation 'Loading Work Item'
Reason:
No editor layout defined! At least the default editor: 'com.ibm.team.workitem.editor.default' has to be defined in the process specification!

Usage:
I have created 2 custom workitem types called Customer & Defect and have custom attributes for those types. I have 2 custom editor elements for presentation which bind to the above mentioned types. I do not have a default editor. I use the ClearQuest connector to sync the users, Project and Defect from CQ to Jazz. The data has synchronized correctly and I see the data when I run a query to list all the workitems. Now when I try to open the workitem, it gives me the above error.

Note: If I create the Defect custom workitem type manually (by right clicking on Work Items->New->Work Item and selecting the Defect type), I can open the saved Defect workitem using the editor that was bound to the type.

Seems like the link between the type and editor is lost/not set when synce'd using CQ connector. Any ideas?

Shashi

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Lorelei Ngooi
JAZZ DEVELOPER (1.5k●2●2) Feb 28 '08, 8:56 p.m.
You can then bind an editor structure to a certain Work Item type.
<configuration-data id="com.ibm.team.workitem.editor.configuration.workitemTypeEditorIdBinding"
xmlns="http://com.ibm.team.workitem.editor/workitemTypeEditorIdBinding">
<workitemTypeEditorIdBinding
workitemType="com.ibm.team.workitem.extension.workItemType.ticket"
editorId="com.ibm.team.workitem.editor.extension.ticket" />
</configuration-data>

Here are the links:
https://jazz.net/learn/LearnItem.jsp?href=content/docs/work-items/index.html
https://jazz.net/wiki/bin/view/Main/WorkItemCustomizableEditorDesign

Lorelei

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Shashikant Padur
JAZZ DEVELOPER (4.3k●2●7) Feb 28 '08, 11:41 p.m.
As mentioned in my previous message I have already done the binding of the editor to the workitem type. Below I have pasted part of the process spec...

<configuration-data xmlns="http://com.ibm.team.workitem/workitemTypes" id="com.ibm.team.workitem.configuration.workItemTypes">
<type id="com.ibm.team.workitem.extension.cq.workitemType.Customer" name="Customer" category="com.ibm.team.workitem.extension.cq.workitemType.Customer" icon="platform:/plugin/com.ibm.team.workitem.common/icons/obj16/wi_task.gif" dimmedicon="platform:/plugin/com.ibm.team.workitem.common/icons/obj16/wi_task_dim.gif"/>
<customAttributes category="com.ibm.team.workitem.extension.cq.workitemType.Customer">
<customAttribute id="com.ibm.team.workitem.extension.cq.attribute.dbid" name="dbid" type="integer"/>
<customAttribute id="com.ibm.team.workitem.extension.cq.attribute.is_active" name="is_active" type="integer"/>
<customAttribute id="com.ibm.team.workitem.extension.cq.attribute.version" name="version" type="integer"/>
<customAttribute id="com.ibm.team.workitem.extension.cq.attribute.lock_version" name="lock_version" type="integer"/>
<customAttribute id="com.ibm.team.workitem.extension.cq.attribute.locked_by" name="locked_by" type="integer"/>
<customAttribute id="com.ibm.team.workitem.extension.cq.attribute.record_type" name="record_type" type="smallString"/>
<customAttribute id="com.ibm.team.workitem.extension.cq.attribute.Name" name="Name" type="smallString"/>
<customAttribute id="com.ibm.team.workitem.extension.cq.attribute.Phone" name="Phone" type="smallString"/>
<customAttribute id="com.ibm.team.workitem.extension.cq.attribute.Fax" name="Fax" type="smallString"/>
<customAttribute id="com.ibm.team.workitem.extension.cq.attribute.Email" name="Email" type="smallString"/>
<customAttribute id="com.ibm.team.workitem.extension.cq.attribute.CallTrackingID" name="CallTrackingID" type="smallString"/>
<customAttribute id="com.ibm.team.workitem.extension.cq.attribute.Description" name="Description" type="string"/>
<customAttribute id="com.ibm.team.workitem.extension.cq.attribute.Company" name="Company" type="smallString"/>
<customAttribute id="com.ibm.team.workitem.extension.cq.attribute.PreferredContact" type="com.ibm.team.workitem.extension.cq.attribute.PreferredContact" name="PreferredContact"/>
</customAttributes>
<type id="com.ibm.team.workitem.extension.cq.workitemType.Defect" name="Defect" category="com.ibm.team.workitem.extension.cq.workitemType.Defect" icon="platform:/plugin/com.ibm.team.workitem.common/icons/obj16/wi_bug.gif" dimmedicon="platform:/plugin/com.ibm.team.workitem.common/icons/obj16/wi_bug_dim.gif"/>
<customAttributes category="com.ibm.team.workitem.extension.cq.workitemType.Defect">
<customAttribute id="com.ibm.team.workitem.extension.cq.attribute.record_type" name="record_type" type="smallString"/>
<customAttribute id="com.ibm.team.workitem.extension.cq.attribute.dbid" name="dbid" type="integer"/>
<customAttribute id="com.ibm.team.workitem.extension.cq.attribute.is_active" name="is_active" type="integer"/>
<customAttribute id="com.ibm.team.workitem.extension.cq.attribute.id" name="id" type="smallString"/>
<customAttribute id="com.ibm.team.workitem.extension.cq.attribute.State" name="State" type="smallString"/>
<customAttribute id="com.ibm.team.workitem.extension.cq.attribute.version" name="version" type="integer"/>
<customAttribute id="com.ibm.team.workitem.extension.cq.attribute.lock_version" name="lock_version" type="integer"/>
<customAttribute id="com.ibm.team.workitem.extension.cq.attribute.locked_by" name="locked_by" type="integer"/>
<customAttribute id="com.ibm.team.workitem.extension.cq.attribute.is_duplicate" name="is_duplicate" type="integer"/>
<customAttribute id="com.ibm.team.workitem.extension.cq.attribute.unduplicate_state" name="unduplicate_state" type="smallString"/>
<customAttribute id="com.ibm.team.workitem.extension.cq.attribute.Headline" name="Headline" type="smallString"/>
<customAttribute id="com.ibm.team.workitem.extension.cq.attribute.Description" name="Description" type="string"/>
<customAttribute id="com.ibm.team.workitem.extension.cq.attribute.Priority" type="com.ibm.team.workitem.extension.cq.attribute.Priority" name="Priority"/>
<customAttribute id="com.ibm.team.workitem.extension.cq.attribute.Severity" type="com.ibm.team.workitem.extension.cq.attribute.Severity" name="Severity"/>
<customAttribute id="com.ibm.team.workitem.extension.cq.attribute.Submit_Date" name="Submit_Date" type="timestamp"/>
<customAttribute id="com.ibm.team.workitem.extension.cq.attribute.old_id" name="old_id" type="smallString"/>
<customAttribute id="com.ibm.team.workitem.extension.cq.attribute.Keywords" type="com.ibm.team.workitem.extension.cq.attribute.Keywords" name="Keywords"/>
<customAttribute id="com.ibm.team.workitem.extension.cq.attribute.Symptoms" type="com.ibm.team.workitem.extension.cq.attribute.Symptoms" name="Symptoms"/>
<customAttribute id="com.ibm.team.workitem.extension.cq.attribute.Note_Entry" name="Note_Entry" type="string"/>
<customAttribute id="com.ibm.team.workitem.extension.cq.attribute.Notes_Log" name="Notes_Log" type="string"/>
<customAttribute id="com.ibm.team.workitem.extension.cq.attribute.Resolution_Statetype" name="Resolution_Statetype" type="smallString"/>
<customAttribute id="com.ibm.team.workitem.extension.cq.attribute.Resolution" type="com.ibm.team.workitem.extension.cq.attribute.Resolution" name="Resolution"/>
<customAttribute id="com.ibm.team.workitem.extension.cq.attribute.customer_severity" type="com.ibm.team.workitem.extension.cq.attribute.customer_severity" name="customer_severity"/>
</customAttributes>
</configuration-data>

<configuration-data xmlns="http://com.ibm.team.workitem.editor/presentations" id="com.ibm.team.workitem.editor.configuration.presentations">
<editor id="com.ibm.team.workitem.extension.cq.editor.Customer">
<tab tabId="com.ibm.team.workitem.extension.cq.tab.Customer.&Customer" title="&Customer"/>
</editor>
<tab id="com.ibm.team.workitem.extension.cq.tab.Customer.&Customer" layout="builtInCustomAttributesLayout">
<section title="Details" sectionId="com.ibm.team.workitem.section.Customer.&Customer.details" slot="left"/>
</tab>
<section id="com.ibm.team.workitem.section.Customer.&Customer.details">
<presentation attributeId="com.ibm.team.workitem.extension.cq.attribute.CallTrackingID"/>
<presentation attributeId="com.ibm.team.workitem.extension.cq.attribute.Name"/>
<presentation attributeId="com.ibm.team.workitem.extension.cq.attribute.Company"/>
<presentation attributeId="com.ibm.team.workitem.extension.cq.attribute.Email"/>
<presentation attributeId="com.ibm.team.workitem.extension.cq.attribute.Phone"/>
<presentation attributeId="com.ibm.team.workitem.extension.cq.attribute.Fax"/>
<presentation attributeId="com.ibm.team.workitem.extension.cq.attribute.Description"/>
<presentation id="com.ibm.team.workitem.presentation.attachments" kind="com.ibm.team.workitem.kind.internal.attachments"/>
</section>
<editor id="com.ibm.team.workitem.extension.cq.editor.Defect_Base">
<tab tabId="com.ibm.team.workitem.extension.cq.tab.Defect_Base.&Main" title="&Main"/>
<tab tabId="com.ibm.team.workitem.extension.cq.tab.Defect_Base.&Notes" title="&Notes"/>
<tab tabId="com.ibm.team.workitem.extension.cq.tab.Defect_Base.&Resolution" title="&Resolution"/>
<tab tabId="com.ibm.team.workitem.extension.cq.tab.Defect_Base.&Attachments" title="&Attachments"/>
<tab tabId="com.ibm.team.workitem.extension.cq.tab.Defect_Base.&History" title="&History"/>
<tab tabId="com.ibm.team.workitem.extension.cq.tab.Defect_Base.&Customer" title="&Customer"/>
</editor>
<tab id="com.ibm.team.workitem.extension.cq.tab.Defect_Base.&Main" layout="builtInCustomAttributesLayout">
<section title="Details" sectionId="com.ibm.team.workitem.section.Defect_Base.&Main.details" slot="left"/>
</tab>
<section id="com.ibm.team.workitem.section.Defect_Base.&Main.details">
<presentation attributeId="com.ibm.team.workitem.extension.cq.attribute.Headline"/>
<presentation attributeId="com.ibm.team.workitem.extension.cq.attribute.Keywords"/>
<presentation attributeId="com.ibm.team.workitem.extension.cq.attribute.Severity"/>
<presentation attributeId="com.ibm.team.workitem.extension.cq.attribute.Priority"/>
<presentation attributeId="com.ibm.team.workitem.extension.cq.attribute.Owner"/>
<presentation attributeId="com.ibm.team.workitem.extension.cq.attribute.Symptoms"/>
<presentation attributeId="com.ibm.team.workitem.extension.cq.attribute.Description"/>
</section>
<tab id="com.ibm.team.workitem.extension.cq.tab.Defect_Base.&Notes" layout="builtInCustomAttributesLayout">
<section title="Details" sectionId="com.ibm.team.workitem.section.Defect_Base.&Notes.details" slot="right"/>
</tab>
<section id="com.ibm.team.workitem.section.Defect_Base.&Notes.details">
<presentation attributeId="com.ibm.team.workitem.extension.cq.attribute.Note_Entry"/>
<presentation attributeId="com.ibm.team.workitem.extension.cq.attribute.Notes_Log"/>
</section>
<tab id="com.ibm.team.workitem.extension.cq.tab.Defect_Base.&Resolution" layout="builtInCustomAttributesLayout">
<section title="Details" sectionId="com.ibm.team.workitem.section.Defect_Base.&Resolution.details" slot="left"/>
</tab>
<section id="com.ibm.team.workitem.section.Defect_Base.&Resolution.details">
<presentation attributeId="com.ibm.team.workitem.extension.cq.attribute.Resolution"/>
</section>
<tab id="com.ibm.team.workitem.extension.cq.tab.Defect_Base.&Attachments" layout="builtInCustomAttributesLayout">
<section title="Details" sectionId="com.ibm.team.workitem.section.Defect_Base.&Attachments.details" slot="right"/>
</tab>
<section id="com.ibm.team.workitem.section.Defect_Base.&Attachments.details">
<presentation id="com.ibm.team.workitem.presentation.attachments" kind="com.ibm.team.workitem.kind.internal.attachments"/>
</section>
<tab id="com.ibm.team.workitem.extension.cq.tab.Defect_Base.&History" layout="builtInHistoryLayout">
<section title="Details" sectionId="com.ibm.team.workitem.section.Defect_Base.&History.details" slot="left"/>
</tab>
<section id="com.ibm.team.workitem.section.Defect_Base.&History.details">
<presentation id="com.ibm.team.workitem.presentation.history" kind="com.ibm.team.workitem.kind.internal.history"/>
</section>
<tab id="com.ibm.team.workitem.extension.cq.tab.Defect_Base.&Customer" layout="builtInCustomAttributesLayout">
<section title="Details" sectionId="com.ibm.team.workitem.section.Defect_Base.&Customer.details" slot="left"/>
</tab>
<section id="com.ibm.team.workitem.section.Defect_Base.&Customer.details">
<presentation attributeId="com.ibm.team.workitem.extension.cq.attribute.customer_severity"/>
</section>
</configuration-data>

<configuration-data xmlns="http://com.ibm.team.workitem.editor/workitemTypeEditorIdBinding" id="com.ibm.team.workitem.editor.configuration.workitemTypeEditorIdBinding">
<workitemTypeEditorIdBinding workitemType="com.ibm.team.workitem.extension.cq.workitemType.Customer" editorId="com.ibm.team.workitem.extension.cq.editor.Customer"/>
<workitemTypeEditorIdBinding workitemType="com.ibm.team.workitem.extension.cq.workitemType.Defect" editorId="com.ibm.team.workitem.extension.cq.editor.Defect_Base"/>
</configuration-data>

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Lorelei Ngooi
JAZZ DEVELOPER (1.5k●2●2) Feb 29 '08, 7:43 a.m.
Now I understand the problem. I created a new work item, https://jazz.net/jazz/web/projects/Jazz%20Project#action=com.ibm.team.workitem.viewWorkItem&id=46177.

Lorelei

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Lorelei Ngooi
JAZZ DEVELOPER (1.5k●2●2) Feb 29 '08, 7:43 a.m.
Now I understand the problem. I created a new work item, https://jazz.net/jazz/web/projects/Jazz%20Project#action=com.ibm.team.workitem.viewWorkItem&id=46177.

Lorelei

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Lorelei Ngooi
JAZZ DEVELOPER (1.5k●2●2) Feb 29 '08, 10:09 a.m.
Shashi,

Can you provide me the the Type property mapping for your Defect sync rule or Customer sync rule?

Lorelei

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Shashikant Padur
JAZZ DEVELOPER (4.3k●2●7) Mar 11 '08, 2:16 a.m.
Thanks Lorelei.

I did not have the property mapping for the defect or customer type. After I added this mapping, I am able to open the custom workitem type.

Shashi

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Question asked: Feb 28 '08, 10:56 a.m.

Question was seen: 6,052 times

Last updated: Feb 28 '08, 10:56 a.m.

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