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question asked: May 10 '10, 7:10 p.m.
question was seen: 4,679 times
last updated: May 10 '10, 7:10 p.m.

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RST adapter health: Delete Rational Service Tester?

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Madalina Tivis (36●7●4) | asked May 10 '10, 7:10 p.m.
My team is trying to integrate RST and RQM. We have successfully connected RQM to an RST installation on a Windows XP system (the adapter health is green, and we can run RST test cases on this machine through RQM). However, we cannot connect this same RQM instance to an RST installation on a SUSE Linux Enterprise Server 10 machine. RST says that the adapter is successfully connected to the server, but the health status of this adapter in the RQM adapter console is "Delete Rational Service Tester".

This status does not give us any clues on how to further debug the problem. Does anyone know what is wrong, or can anyone at least tell us what this "Delete Rational Service Tester" health status means?

Thanks,
Maddy

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Nicolas Constans (227●2●3) | answered May 11 '10, 2:47 a.m.
JAZZ DEVELOPER
My team is trying to integrate RST and RQM. We have successfully connected RQM to an RST installation on a Windows XP system (the adapter health is green, and we can run RST test cases on this machine through RQM). However, we cannot connect this same RQM instance to an RST installation on a SUSE Linux Enterprise Server 10 machine. RST says that the adapter is successfully connected to the server, but the health status of this adapter in the RQM adapter console is "Delete Rational Service Tester".

This status does not give us any clues on how to further debug the problem. Does anyone know what is wrong, or can anyone at least tell us what this "Delete Rational Service Tester" health status means?

Thanks,
Maddy


Hello Maddy,

in order to investigate the problem: what versions of RQM and RST are you using?

Best regards,

-Nicolas
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Madalina Tivis (36●7●4) | answered May 11 '10, 12:52 p.m.
We are using:

RST 8.1.1 on SUSE Linux Enterprise Server 10
RQM 2.0.1 (Build ID I20100316_0858)

Thanks,
Maddy
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Kurtis Martin (1.4k●1●1) | answered May 12 '10, 3:08 p.m.
JAZZ DEVELOPER
This was likely caused because someone delete the machine from the list of lab resources without deleting the adapter records associated with that machine.

To fix it, stop the adapter. Go to the Adapter Console and delete the adapter record from the Adapter Console. Restart the adapter. The adapter should now be listed as Available.

Here's some history:

https://jazz.net/jazz02/resource/itemName/com.ibm.team.workitem.WorkItem/26340

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