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Links on the RAM home page not working


Ved Prakash (41129) | asked May 05 '10, 3:07 p.m.
Hi,

I recently setup 2 Rational Asset Manager 7.2.0.2 environments. WAS 7.0.0.7 DB2 9.5/DB2 9.7.

The issue is that most of the links, except for the links under web resources, on the home page of the RAM are not working in one of the environments.

When user clicks on the troubled links following errors is thrown.

Error 404: javax.servlet.UnavailableException: SRVE0200E: Servlet : Could not find required class - class java.lang.ClassNotFoundException: org.eclipse.equinox.servletbridge.BridgeServlet

The other environment all the links are working fine.

The difference between the two environments is following -

1. The one not working RAM server is AIX, the one working is LINUX.
2. The server not working is in yellow zone and hence has a firewall. The other that is working is in blue zone and hence no firewall. But then does this mattes as navigating thru the links is done by the clients not the server. The clients are not under firewall/proxy.
3. The one working - IBM Installation manager was used to install the RAM server whereas manual install was done for the one that is not working.
4. The one not working, the DB2 version is 9.5 whereas the one working has DB2 9.7 (don't think this matters).

There were no issues/warnings/message during the RAM setup/configuration. In fact the messages were that everything is successful.

We have issues only with the links not working - other things are perfect.

Any help appreciated.

Thanks

3 answers



permanent link
Rich Kulp (3.6k38) | answered May 06 '10, 9:49 a.m.
FORUM MODERATOR / JAZZ DEVELOPER
Hi,

Could you paste here the exact link that fails? There are many links and
not sure which ones you are talking about.

Thanks,
Rich

permanent link
Ved Prakash (41129) | answered May 17 '10, 2:37 p.m.
Hi,

I recently setup 2 Rational Asset Manager 7.2.0.2 environments. WAS 7.0.0.7 DB2 9.5/DB2 9.7.

The issue is that most of the links, except for the links under web resources, on the home page of the RAM are not working in one of the environments.

When user clicks on the troubled links following errors is thrown.

Error 404: javax.servlet.UnavailableException: SRVE0200E: Servlet : Could not find required class - class java.lang.ClassNotFoundException: org.eclipse.equinox.servletbridge.BridgeServlet

The other environment all the links are working fine.

The difference between the two environments is following -

1. The one not working RAM server is AIX, the one working is LINUX.
2. The server not working is in yellow zone and hence has a firewall. The other that is working is in blue zone and hence no firewall. But then does this mattes as navigating thru the links is done by the clients not the server. The clients are not under firewall/proxy.
3. The one working - IBM Installation manager was used to install the RAM server whereas manual install was done for the one that is not working.
4. The one not working, the DB2 version is 9.5 whereas the one working has DB2 9.7 (don't think this matters).

There were no issues/warnings/message during the RAM setup/configuration. In fact the messages were that everything is successful.

We have issues only with the links not working - other things are perfect.

Any help appreciated.

Thanks


Actually none of the User Assistance, help links are working.

permanent link
Ved Prakash (41129) | answered May 17 '10, 2:42 p.m.
Hi,

I have to migrate the data/assets from our exiting RAM instance to a newly created RAM (7.2.0.2).

The source RAM instance/DB is in India and the destination is in US.

Is there any documentation on migration?

Is someone has already done this - can you share instructions/documents/experiences?

Thanks,
Ved.

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