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default work item owner


Sachin Patel (10123) | asked Feb 21 '08, 6:38 p.m.
JAZZ DEVELOPER
Is there a way to either

(1) automatically set a default work item owner when a new work item
gets created?

(2) always send an email to a predefined defined set of people whenever
a defect gets created?

3 answers



permanent link
Christof Marti (681) | answered Feb 26 '08, 8:48 a.m.
Hi,

this is currently not possible, please see https://jazz.net/jazz/resource/itemName/com.ibm.team.workitem.WorkItem/35373 for progress on it (currently not planned for RTC 1.0).

Regards,

Christof


Sachin Patel wrote:
Is there a way to either

(1) automatically set a default work item owner when a new work item
gets created?

(2) always send an email to a predefined defined set of people whenever
a defect gets created?

permanent link
Geoffrey Clemm (29.2k23035) | answered Feb 26 '08, 9:58 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Hi Christof,

Workitem 35373 addresses Sachin's second point (about sending email).
What about the first point ... automatically setting a default owner ...
wouldn't that be possible with process?

Sachin: For my team, I just have a query I periodically execute that
locates all workitems in my team's category that don't have an owner.
That is a convenient way for me to triage incoming workitems.

Cheers,
Geoff

Christof Marti wrote:
Hi,

this is currently not possible, please see
https://jazz.net/jazz/resource/itemName/com.ibm.team.workitem.WorkItem/35373
for progress on it (currently not planned for RTC 1.0).

Regards,

Christof


Sachin Patel wrote:
Is there a way to either

(1) automatically set a default work item owner when a new work item
gets created?

(2) always send an email to a predefined defined set of people
whenever a defect gets created?

permanent link
Christof Marti (681) | answered Feb 27 '08, 7:18 a.m.
Hi Geoff,

we currently don't support setting a default owner on new work items, I have opened enhancement 45859 to track this. The more general request seems to be that users need a way track incoming work items.

Christof


Geoffrey Clemm wrote:
Hi Christof,

Workitem 35373 addresses Sachin's second point (about sending email).
What about the first point ... automatically setting a default owner ...
wouldn't that be possible with process?

Sachin: For my team, I just have a query I periodically execute that
locates all workitems in my team's category that don't have an owner.
That is a convenient way for me to triage incoming workitems.

Cheers,
Geoff

Christof Marti wrote:
Hi,

this is currently not possible, please see
https://jazz.net/jazz/resource/itemName/com.ibm.team.workitem.WorkItem/35373
for progress on it (currently not planned for RTC 1.0).

Regards,

Christof


Sachin Patel wrote:
Is there a way to either

(1) automatically set a default work item owner when a new work item
gets created?

(2) always send an email to a predefined defined set of people
whenever a defect gets created?

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