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question asked: Apr 20 '10, 9:50 p.m.
question was seen: 4,850 times
last updated: Apr 20 '10, 9:50 p.m.

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Cannot view RTC Reports using linux client

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Phil Rumble (61●9●6) | asked Apr 20 '10, 9:50 p.m.
I cannot view RTC reports using the linux client.

I get the error.

xxxx:9443 uses an invalid security certificate.

The certificate is not trusted because it is self-signed.

(Error code: sec_error_ca_cert_invalid)

I am using the external web browser (firefox) and it thinks that the
certificate is valid.

Any Ideas?

3 answers

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Martina Riedel (203●2●33●41) | answered Apr 21 '10, 1:22 p.m.
The certificate is not trusted because it is self-signed.
(Error code: sec_error_ca_cert_invalid)


It's a feature. IE7 does the same thing, it just lets you click through and you can install the cert pretty easily.

For FF, you need to be a bit more persistent, but you can also do it.
See http://support.mozilla.com/tiki-view_forum_thread.php?comments_parentId=158991&forumId=1
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James Moody (3.3k●2●4) | answered Apr 26 '10, 9:43 a.m.
JAZZ DEVELOPER
On 4/21/2010 1:23 PM, MartinaR wrote:
Rumblewrote:
The certificate is not trusted because it is self-signed.
(Error code: sec_error_ca_cert_invalid)


It's a feature. IE7 does the same thing, it just lets you click
through and you can install the cert pretty easily.

For FF, you need to be a bit more persistent, but you can also do it.
See
http://support.mozilla.com/tiki-view_forum_thread.php?comments_parentId=158991&forumId=1


The embedded browser used to view reports in the rich client (on
Windows) is IE, so Martina is correct, you're seeing the Internet
Explorer behaviour.

james
RTC Reports Team Lead
0
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Tim Mok (6.6k●3●8) | answered Apr 26 '10, 10:26 a.m.
JAZZ DEVELOPER
I cannot view RTC reports using the linux client.

I get the error.

xxxx:9443 uses an invalid security certificate.

The certificate is not trusted because it is self-signed.

(Error code: sec_error_ca_cert_invalid)

I am using the external web browser (firefox) and it thinks that the
certificate is valid.

Any Ideas?

XulRunner changed their API in 1.9 so that the browser should provide a prompt in this situation. The SWT browser doesn't have anything like this in the version of Eclipse shipped with RTC. So you can downgrade to a lower version of XulRunner or check out the Eclipse bug for the workaround until RTC ships on Eclipse 3.5 or higher.

https://bugs.eclipse.org/bugs/show_bug.cgi?id=214807#c21

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