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Cannot view RTC Reports using linux client

I cannot view RTC reports using the linux client.

I get the error.

xxxx:9443 uses an invalid security certificate.

The certificate is not trusted because it is self-signed.

(Error code: sec_error_ca_cert_invalid)

I am using the external web browser (firefox) and it thinks that the
certificate is valid.

Any Ideas?

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3 answers

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The certificate is not trusted because it is self-signed.
(Error code: sec_error_ca_cert_invalid)


It's a feature. IE7 does the same thing, it just lets you click through and you can install the cert pretty easily.

For FF, you need to be a bit more persistent, but you can also do it.
See http://support.mozilla.com/tiki-view_forum_thread.php?comments_parentId=158991&forumId=1

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On 4/21/2010 1:23 PM, MartinaR wrote:
Rumblewrote:
The certificate is not trusted because it is self-signed.
(Error code: sec_error_ca_cert_invalid)


It's a feature. IE7 does the same thing, it just lets you click
through and you can install the cert pretty easily.

For FF, you need to be a bit more persistent, but you can also do it.
See
http://support.mozilla.com/tiki-view_forum_thread.php?comments_parentId=158991&forumId=1


The embedded browser used to view reports in the rich client (on
Windows) is IE, so Martina is correct, you're seeing the Internet
Explorer behaviour.

james
RTC Reports Team Lead

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I cannot view RTC reports using the linux client.

I get the error.

xxxx:9443 uses an invalid security certificate.

The certificate is not trusted because it is self-signed.

(Error code: sec_error_ca_cert_invalid)

I am using the external web browser (firefox) and it thinks that the
certificate is valid.

Any Ideas?

XulRunner changed their API in 1.9 so that the browser should provide a prompt in this situation. The SWT browser doesn't have anything like this in the version of Eclipse shipped with RTC. So you can downgrade to a lower version of XulRunner or check out the Eclipse bug for the workaround until RTC ships on Eclipse 3.5 or higher.

https://bugs.eclipse.org/bugs/show_bug.cgi?id=214807#c21

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Question asked: Apr 20 '10, 9:50 p.m.

Question was seen: 5,428 times

Last updated: Apr 20 '10, 9:50 p.m.

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