"Failed to connect to the repository." Error

Hi,

I have the integration setup between RQM and RTC. It seems working because in Plan Items section of a Test Case, I'm able to link work items from RTC. I then tried to add viewlet from RTC in RQM's dashborad, but got the following error:

Failed to connect to the repository.
Unable to load /jazz/proxy?uri=https%3A%2F%2Ftspmrtc.gc.au.ibm.com%3A9443%2Fjazz%2Frootservices status:500

Any suggetion on how to fix it? Many thanks!

Hello -
Please take that exact URL and paste it into the location bar of your browser, pressing enter.
You should then get additional details beyond just "500" displayed in the browser. Include those here.
Thanks,
John Nason

Hi,

I have the integration setup between RQM and RTC. It seems working because in Plan Items section of a Test Case, I'm able to link work items from RTC. I then tried to add viewlet from RTC in RQM's dashborad, but got the following error:

Failed to connect to the repository.
Unable to load /jazz/proxy?uri=https%3A%2F%2Ftspmrtc.gc.au.ibm.com%3A9443%2Fjazz%2Frootservices status:500

Any suggetion on how to fix it? Many thanks!