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C/ALM Failure Viewing RTC Build Result from RQM Viewlet


Gary Mullen-Schultz (28725536) | asked Apr 05 '10, 8:21 p.m.
I have C/ALM integration configured between RTC (2.0.0.2 iFix 1) and RQM (2.0.1). Everything seems to work except the following: if I add a viewlet onto an RQM dashboard that points at builds on the RTC server, I can get rich-hover data on a given build result, but if I click on the build result it goes to a blank screen with "Loading..." in the upper-left corner. The following error is in the RTC jazz.log file:

2010-04-05 19:10:36,078 ERROR .ibm.team.jfs.app.discovery.utils.RootServicesUtil - While fetching the root services document from "https://127.0.0.1:9443/jazz/_iframeproxy/https%253A%252F%252Frtc%253A9443%252Fjazz/rootservices" a "403" HTTP status code was recieved

Any thoughts? As I said, the other integrations seem to work fine (for example, I can create a defect from an RQM execution record that lives in RTC).

Thanks, Gary

4 answers



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Gary Mullen-Schultz (28725536) | answered Apr 07 '10, 9:32 a.m.
Opened defect 111303.

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Nick Edgar (6.5k711) | answered Apr 07 '10, 9:37 a.m.
JAZZ DEVELOPER
It looks like the URL is getting corrupted when forming the iframeproxy URL.
%253A and %252F are box characters. They should just %3A and %2F for : and /.

In the friend configuration for http://rtc:9443/jazz/rootservices, is that exactly how it's specified? I just want to rule out the possibility that the invalid characters come from there.

I've added this comment to the work item. Let's follow up there.

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Tim Feeney (30745745) | answered May 05 '10, 2:58 p.m.
JAZZ DEVELOPER
It looks like the URL is getting corrupted when forming the iframeproxy URL.
%253A and %252F are box characters. They should just %3A and %2F for : and /.

In the friend configuration for http://rtc:9443/jazz/rootservices, is that exactly how it's specified? I just want to rule out the possibility that the invalid characters come from there.

I've added this comment to the work item. Let's follow up there.


I'm experiencing the same exact behavior. I'm using RTC 2.0.0.2 and RQM 2.0.1.

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rajesh Ahuja (61) | answered Jul 09 '10, 2:21 a.m.
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