It's all about the answers!

Ask a question
QuestionsTagsUsersBadges
Follow this question
Question details

×42,787

question asked: Mar 31 '10, 11:46 a.m.
question was seen: 5,179 times
last updated: Mar 31 '10, 11:46 a.m.

Related questions

FAQ - How this Forum works

Accessing report link on web returns error

0
Brian Wolfe (256●1●36●25) | asked Mar 31 '10, 11:46 a.m.
I have a user who can browse plans and etc on the web(he is a scrum master at project level) in 2.0.0.2
But when he clicks on the link at the top for Reports, he gets an error
"Your account does not belong to the groups that are authorized to access the Web UI. Please contact your server administrator."

I have had him clear cache and he is using FF3.6

Any ideas? I don't see anything strange about his account.

If I give him a URL to a report directly, it opens for him.

One answer

Most liked answers ↑|Newest answers|Oldest answers

0
permanent link
James Moody (3.3k●2●4) | answered Apr 01 '10, 12:55 p.m.
JAZZ DEVELOPER
On 3/31/2010 11:53 AM, wolfeb99 wrote:
I have a user who can browse plans and etc on the web(he is a scrum
master at project level) in 2.0.0.2
But when he clicks on the link at the top for Reports, he gets an
error
"Your account does not belong to the groups that are authorized
to access the Web UI. Please contact your server
administrator."

I have had him clear cache and he is using FF3.6

Any ideas? I don't see anything strange about his account.

If I give him a URL to a report directly, it opens for him.


Which CAL does he have? Do you have other users with a similar setup who
don't have this problem?

james
RTC Reports Team Lead

Your answer

Register or to post your answer.


Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.