RTC Crashes when I select a workitem

On 3/11/2010 12:23 PM, seemeena wrote:

Hi,
I have Installed RTC 2.0.0.2 with RAD 7.5 package. When I go to team
artifact in RTC client and click on a new workitem Epic/Story/Task it
shows opening and suddenly RTC gets crashed.

Can anyone help? Is there any log which I can check to see what is the
problem?

If it is crashing at client side, check inside your workspace following
file: /workspace/.metadata/.log

And I would open a defect at Jazz.net to analyze deeply the problem.

Hope this helps,

Chemi.

Thanks Chemi for the quick response !!

In the log at /workspace/.metadata/.log I don't see any error.

On 3/11/2010 12:23 PM, seemeena wrote:

Hi,
I have Installed RTC 2.0.0.2 with RAD 7.5 package. When I go to team
artifact in RTC client and click on a new workitem Epic/Story/Task it
shows opening and suddenly RTC gets crashed.

Can anyone help? Is there any log which I can check to see what is the
problem?

If it is crashing at client side, check inside your workspace following
file: /workspace/.metadata/.log

And I would open a defect at Jazz.net to analyze deeply the problem.

Hope this helps,

Chemi.


I have same problem, and looking at the log does not quite help me, have you found some solution and/or have you opened defect at Jazz.net to report this problem?

This is from my log:

!SESSION 2010-05-18 08:53:13.351 -----------------------------------------------
eclipse.buildId=unknown
java.fullversion=J2RE 1.6.0 IBM J9 2.4 Windows XP x86-32 jvmwi3260sr5ifx-20090821_41076 (JIT enabled, AOT enabled)
J9VM - 20090821_041076_lHdSMr
JIT - r9_20090518_2017
GC - 20090417_AA
BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=hr_HR
Framework arguments: -product com.ibm.rational.rad.product.v75.ide
Command-line arguments: -os win32 -ws win32 -arch x86 -product com.ibm.rational.rad.product.v75.ide -data E:\workspaceJazz

!ENTRY org.eclipse.core.resources 2 10035 2010-05-18 08:53:24.148
!MESSAGE The workspace exited with unsaved changes in the previous session; refreshing workspace to recover changes.

!ENTRY org.eclipse.ui.workbench 2 0 2010-05-18 08:54:23.445
!MESSAGE A handler conflict occurred. This may disable some commands.
!SUBENTRY 1 org.eclipse.ui.workbench 2 0 2010-05-18 08:54:23.445
!MESSAGE Conflict for 'AUTOGEN:::org.apache.geronimo.ui.serveractions/org.apache.geronimo.ui.launchServerAssembly':
HandlerActivation(commandId=AUTOGEN:::org.apache.geronimo.ui.serveractions/org.apache.geronimo.ui.launchServerAssembly,
handler=ActionDelegateHandlerProxy(null,org.apache.geronimo.st.v21.ui.actions.LaunchGeronimoServerAssemblyAction),
expression=WorkbenchWindowExpression(org.eclipse.ui.internal.WorkbenchWindow@2adc2adc),sourcePriority=16384)
HandlerActivation(commandId=AUTOGEN:::org.apache.geronimo.ui.serveractions/org.apache.geronimo.ui.launchServerAssembly,
handler=ActionDelegateHandlerProxy(null,com.ibm.wasce.st.v21.ui.actions.LaunchWASCEServerAssemblyAction),
expression=WorkbenchWindowExpression(org.eclipse.ui.internal.WorkbenchWindow@2adc2adc),sourcePriority=16384)


I couldn't find any related defects so I created one:
https://jazz.net/jazz/web/projects/Rational%20Team%20Concert#action=com.ibm.team.workitem.viewWorkItem&id=115203&tab=115203