RTC Crashes when I select a workitem
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Hi,
I have Installed RTC 2.0.0.2 with RAD 7.5 package. When I go to team artifact in RTC client and click on a new workitem Epic/Story/Task it shows opening and suddenly RTC gets crashed. Can anyone help? Is there any log which I can check to see what is the problem? |
3 answers
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On 3/11/2010 12:23 PM, seemeena wrote:
Hi, If it is crashing at client side, check inside your workspace following file: /workspace/.metadata/.log And I would open a defect at Jazz.net to analyze deeply the problem. Hope this helps, Chemi. |
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Thanks Chemi for the quick response !!
In the log at /workspace/.metadata/.log I don't see any error. |
![]() On 3/11/2010 12:23 PM, seemeena wrote: Hi, If it is crashing at client side, check inside your workspace following file: /workspace/.metadata/.log And I would open a defect at Jazz.net to analyze deeply the problem. Hope this helps, Chemi. I have same problem, and looking at the log does not quite help me, have you found some solution and/or have you opened defect at Jazz.net to report this problem? This is from my log: !SESSION 2010-05-18 08:53:13.351 ----------------------------------------------- eclipse.buildId=unknown java.fullversion=J2RE 1.6.0 IBM J9 2.4 Windows XP x86-32 jvmwi3260sr5ifx-20090821_41076 (JIT enabled, AOT enabled) J9VM - 20090821_041076_lHdSMr JIT - r9_20090518_2017 GC - 20090417_AA BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=hr_HR Framework arguments: -product com.ibm.rational.rad.product.v75.ide Command-line arguments: -os win32 -ws win32 -arch x86 -product com.ibm.rational.rad.product.v75.ide -data E:\workspaceJazz !ENTRY org.eclipse.core.resources 2 10035 2010-05-18 08:53:24.148 !MESSAGE The workspace exited with unsaved changes in the previous session; refreshing workspace to recover changes. !ENTRY org.eclipse.ui.workbench 2 0 2010-05-18 08:54:23.445 !MESSAGE A handler conflict occurred. This may disable some commands. !SUBENTRY 1 org.eclipse.ui.workbench 2 0 2010-05-18 08:54:23.445 !MESSAGE Conflict for 'AUTOGEN:::org.apache.geronimo.ui.serveractions/org.apache.geronimo.ui.launchServerAssembly': HandlerActivation(commandId=AUTOGEN:::org.apache.geronimo.ui.serveractions/org.apache.geronimo.ui.launchServerAssembly, handler=ActionDelegateHandlerProxy(null,org.apache.geronimo.st.v21.ui.actions.LaunchGeronimoServerAssemblyAction), expression=WorkbenchWindowExpression(org.eclipse.ui.internal.WorkbenchWindow@2adc2adc),sourcePriority=16384) HandlerActivation(commandId=AUTOGEN:::org.apache.geronimo.ui.serveractions/org.apache.geronimo.ui.launchServerAssembly, handler=ActionDelegateHandlerProxy(null,com.ibm.wasce.st.v21.ui.actions.LaunchWASCEServerAssemblyAction), expression=WorkbenchWindowExpression(org.eclipse.ui.internal.WorkbenchWindow@2adc2adc),sourcePriority=16384) I couldn't find any related defects so I created one: https://jazz.net/jazz/web/projects/Rational%20Team%20Concert#action=com.ibm.team.workitem.viewWorkItem&id=115203&tab=115203 |
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