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RTC 4.0.2 - How to fix different OAuth domains errors?


carlos roberto (21432928) | asked Apr 19 '13, 10:48 a.m.
edited May 20 '13, 6:28 p.m. by Millard Ellingsworth (2.5k12431)
1. My first scenario was RTC 3.0.1 using hostname AAA.com
2. Upgraded to 4.0.2 where the hostname now is BBB.com
3. I had to a rename server process from AAA.com to BBB.com
4. After fix some errors, now I am able to start /jts and /jazz but when I open /jts, the diagnostic shows the error below. I am not sure, but looks like I need re-register /jazz and /admin using the new URI but I have seen in some posts that I will lose my data. Looks like I am near my target now. Is there any documentation or post to guide me to fix this issue? I am using Tomcat and I have all the things hosted in a single server.
Thanks.

Application: the discovery resource at https://bbb.com:9443/jazz/rootservices for "/jazz" has different OAuth domains than the entry does.
OAuth domains from the discovery resource: [https://aaa.com:9443/jazz]
Application OAuth domains: [https://bbb.com:9443/jazz]
Application: there is no OAuth domain in the discovery resource at https://bbb.com:9443/jazz/rootservices for "/jazz" that is a prefix of the discovery resource URI.
This could be caused by changing the public URI setting in the application or friend.
OAuth domains from the discovery resource: [https://aaa.com:9443/jazz]
Application: there is no OAuth domain in the discovery resource at https://bbb.com:9443/admin/rootservices for "/admin" that is a prefix of the discovery resource URI.
This could be caused by changing the public URI setting in the application or friend.
OAuth domains from the discovery resource: [https://aaa.com:9443/admin, https://bbb.com:9443/jts]


Comments
Millard Ellingsworth commented May 20 '13, 6:27 p.m.
FORUM ADMINISTRATOR / JAZZ DEVELOPER

Hi, Carlos. Did you resolve your issue yet? 


carlos roberto commented May 21 '13, 8:47 a.m.

Hi Millard

Still not fixed.

Thanks.


Piotr Aniola commented May 21 '13, 8:59 a.m. | edited May 21 '13, 9:00 a.m.


Please note, 3.0.1 is supposed to have a background task that finds and fixes these errors every once in a while.
https://jazz.net/jazz/web/projects/Jazz%20Foundation#action=com.ibm.team.workitem.viewWorkItem&id=163425


carlos roberto commented May 21 '13, 9:12 a.m.

I've migrated from 3.0.1 to 4.0.2 so I dont have 3.0.1 running on the new server. It sounds like there was an issue during upgrading / conversion but because it is an OAuth issue I guess it is possible to fix it editing some configuration file or reinstalling some app but I am not sure what to do. I did search some posts but could not find something to guide me.

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Stephanie Bagot (2.1k512) | answered Jun 04 '13, 12:44 p.m.
FORUM MODERATOR / JAZZ DEVELOPER
As mentioned, you should re-register the applications. This will not cause any major issues unless you are using RRC. For RRC - Do not re-register the application. Open up a PMR with IBM Support.

@Piotr it looks like that work item is to correct the RRC entries for QM and CCM, but I don't know if it is running on JTS?

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