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7.2 Download CRIMA1161E ERROR: Failed to find required installation files

I have downloaded ELM7.2 from

https://jazz.net/downloads/elm/releases/7.2
Repositories and More
2747.5 MB download link

Windows 11 Home
Version    25H2
OS build    26200.8037
Experience    Windows Feature Experience Pack 1000.26100.300.0

I unzipped it using 7zip 25.00 x64

I added it to IBM Installation manager 1.10.1.1 repositories list

Then try to install and I get a message starting with
CRIMA1161E ERROR: Failed to find required installation files

(I would copy the whole error message except that IBM Installation manager lets you select text from the error message and right-click  'copy' it but nothing gets copied to the clip board)

Anybody else experience the same?

The only resource I could find for the error was

https://www.ibm.com/support/pages/crima1161e-error-failed-find-required-installation-files?view=full

Cause
The installation repository files are corrupted. 


Solution is re-download them. But I did that and the download file is identical and the error is identical

File is
JTS-DCM-CCM-QM-RM-JRS-ENI-repo-7.2.0.zip

Size is 2,813,439 KB in explorer
Size is 2,880,960,768 bytes in properties window
Size on disk is 2,880,962,560 bytes in properties window

Th error message is the same regardless of which product or products you choose to install from the list



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Accepted answer

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I was able to successfully install it on Windows 11 with the following environment:

Edition: Windows 11 Enterprise
Version: 25H2
Installed on: 18/11/2025
OS Build: 26200.7840
Experience: Windows Feature Experience Pack 1000.26100.291.0

I can confirm that I used the same IBM Installation Manager and ELM repository.

Could you please try uninstalling IBM Installation Manager and then reinstalling it? Also, have you tried using the web installer?

Sean F selected this answer as the correct answer

1 vote


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Can anybody advise if they have successfully downloaded and installed ELM7.2 on Windows 11 from this link?

https://jazz.net/downloads/elm/releases/7.2
Repositories and More
2747.5 MB download link 

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Comments

Sean, please open a case with IBM support. I think(my company) has 7.2 running. I will confirm tomorrow. But it is probably impossible to tell if the file link changed or is not reachable.


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I don't have access to IBM support at the moment, Ralph.

If anybody can confirm if they have successfully installed 7.2 on Windows 11 using the link here would be very useful

Repositories and More
2747.5 MB download link 

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Link on How to do check sum verification
https://www.ibm.com/support/pages/how-verify-ibm-engineering-lifecycle-management-elm-packages-and-interim-fixes-ifixes-secure-hash-algorithm-checksum

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Verifying IBM ELM 7.2 Download Checksum


IBM Engineering Lifecycle Management (ELM) 7.2 download packages include a SHA256 checksum file. This checksum is used to verify that the downloaded ZIP file is complete, has not been corrupted during download, and matches the file published by IBM.


Example package:


JTS-DCM-CCM-QM-RM-JRS-ENI-repo-7.2.0.zip

JTS-DCM-CCM-QM-RM-JRS-ENI-repo-7.2.0.zip.sha256


What checksum verification does:


Checksum verification confirms that the downloaded file is complete. It also detects corruption caused by interrupted or failed downloads, confirms that the file matches IBM's published SHA256 value, and helps prevent installation issues caused by damaged repository ZIP files.


Checksum verification does not install or modify the ELM package. It only validates the downloaded file before you use it with IBM Installation Manager.


Windows verification steps


Step 1: Download both files


Download the ELM 7.2 repository ZIP and the matching checksum file into the same folder.


C:\Downloads\JTS-DCM-CCM-QM-RM-JRS-ENI-repo-7.2.0.zip

C:\Downloads\JTS-DCM-CCM-QM-RM-JRS-ENI-repo-7.2.0.zip.sha256


Step 2: Open Command Prompt or PowerShell


Open Command Prompt or PowerShell and change to the download folder.


cd C:\Downloads


Step 3: View the IBM-provided checksum


Run the following command:


type JTS-DCM-CCM-QM-RM-JRS-ENI-repo-7.2.0.zip.sha256


Example output:


e500c2ecfc05f69d09bedc307279b17b70310ab523a35e16a3aeb6b773ab0d6c *JTS-DCM-CCM-QM-RM-JRS-ENI-repo-7.2.0.zip


Step 4: Calculate the SHA256 checksum of the downloaded ZIP


Run the following command:


certutil -hashfile JTS-DCM-CCM-QM-RM-JRS-ENI-repo-7.2.0.zip SHA256


Example output:


SHA256 hash of JTS-DCM-CCM-QM-RM-JRS-ENI-repo-7.2.0.zip:

e500c2ecfc05f69d09bedc307279b17b70310ab523a35e16a3aeb6b773ab0d6c

CertUtil: -hashfile command completed successfully.


Step 5: Compare the values


Compare the SHA256 value shown by certutil with the value in the .sha256 file. If both values are identical, the verification has passed.


Successful Windows result:


The calculated SHA256 value matches the value in the IBM checksum file. The downloaded ELM 7.2 repository ZIP is intact and can be used.


Failed Windows result:


If the values do not match, do not install from this ZIP. Delete the file, download it again, and repeat the checksum verification.


Linux verification steps


Step 1: Download both files


Download the ELM 7.2 repository ZIP and the matching checksum file into the same directory.


/home/elm/downloads/JTS-DCM-CCM-QM-RM-JRS-ENI-repo-7.2.0.zip

/home/elm/downloads/JTS-DCM-CCM-QM-RM-JRS-ENI-repo-7.2.0.zip.sha256


Step 2: Go to the download directory


cd /home/elm/downloads


Or, if the files are in the user's Downloads directory:


cd ~/Downloads


Step 3: Confirm both files exist


ls -lh JTS-DCM-CCM-QM-RM-JRS-ENI-repo-7.2.0.zip*


Step 4: View the IBM-provided checksum


cat JTS-DCM-CCM-QM-RM-JRS-ENI-repo-7.2.0.zip.sha256


Example output:


e500c2ecfc05f69d09bedc307279b17b70310ab523a35e16a3aeb6b773ab0d6c *JTS-DCM-CCM-QM-RM-JRS-ENI-repo-7.2.0.zip


Step 5: Automatically verify the ZIP using the checksum file


sha256sum -c JTS-DCM-CCM-QM-RM-JRS-ENI-repo-7.2.0.zip.sha256


Expected successful output:


JTS-DCM-CCM-QM-RM-JRS-ENI-repo-7.2.0.zip: OK


Successful Linux result:


If the command returns OK, the downloaded IBM ELM 7.2 repository ZIP matches the IBM-published SHA256 checksum and can be used.


Failed Linux result:


If the command returns FAILED, the ZIP file may be corrupted, incomplete, or modified. Do not install from it. Delete it, download it again, and repeat the verification.


Linux manual verification alternative


You can also calculate the checksum manually:


sha256sum JTS-DCM-CCM-QM-RM-JRS-ENI-repo-7.2.0.zip


Then compare the output manually with:


cat JTS-DCM-CCM-QM-RM-JRS-ENI-repo-7.2.0.zip.sha256


Common mistake to avoid


Do not run the checksum check against the ZIP file itself:


sha256sum -c JTS-DCM-CCM-QM-RM-JRS-ENI-repo-7.2.0.zip


This is incorrect because the -c option expects a checksum file, not the ZIP file. Running this command against the ZIP may produce an error such as:


sha256sum: WARNING: lines are improperly formatted


The correct command is:


sha256sum -c JTS-DCM-CCM-QM-RM-JRS-ENI-repo-7.2.0.zip.sha256


Summary


Windows:


cd C:\Downloads

type JTS-DCM-CCM-QM-RM-JRS-ENI-repo-7.2.0.zip.sha256

certutil -hashfile JTS-DCM-CCM-QM-RM-JRS-ENI-repo-7.2.0.zip SHA256


Manually compare the SHA256 values.


Linux:


cd ~/Downloads

cat JTS-DCM-CCM-QM-RM-JRS-ENI-repo-7.2.0.zip.sha256

sha256sum -c JTS-DCM-CCM-QM-RM-JRS-ENI-repo-7.2.0.zip.sha256


Expected result:


JTS-DCM-CCM-QM-RM-JRS-ENI-repo-7.2.0.zip: OK


Once checksum verification returns OK, the IBM ELM 7.2 repository package is intact and can be extracted or used with IBM Installation Manager.

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Hi Srini,

Thanks for your time.

The result of running certutil -hashfile JTS-DCM-CCM-QM-RM-JRS-ENI-repo-7.2.0.zip SHA256 on the downloaded installer matches exactly the value expected:

Expected value: e500c2ecfc05f69d09bedc307279b17b70310ab523a35e16a3aeb6b773ab0d6c
Actual value:   e500c2ecfc05f69d09bedc307279b17b70310ab523a35e16a3aeb6b773ab0d6c 

So the problem is not with the installation file

Do you know if anyone at IBM (or anyone at all) has actually installed 7.2 on Win11 using this installer?

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Thanks Srini.

I found that there is a new Installation Manager version 1.10.1.3

I uninstalled and upgraded to the new version and ELM72 installed OK on the new version.

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Question asked: Mar 28, 11:24 a.m.

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